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Typography The Art and Science of Type Design

Typography: The Art and Science of Type Design

Typography is an essential aspect of design that influences the readability, accessibility, and aesthetics of written communication. It is a discipline that combines art and science, integrating historical traditions with modern innovations to create visually engaging and effective text. Whether in print or digital media, typography shapes the way information is perceived and absorbed by audiences. In this article, we will explore the intricacies of typography, covering its history, fundamental principles, type classification, design considerations, and contemporary trends.

The History of Typography

Typography has evolved significantly from its earliest forms. The invention of writing, dating back to ancient civilizations such as the Sumerians and Egyptians, laid the foundation for typography. The development of movable type by Johannes Gutenberg in the 15th century revolutionized printing and mass communication. With Gutenberg’s press, books became more accessible, leading to the proliferation of literacy and knowledge.

The Renaissance saw the refinement of typefaces, with influential figures like Claude Garamond and Aldus Manutius pioneering serif fonts that remain widely used today. The Industrial Revolution introduced new printing techniques and typefaces, such as slab serifs, to accommodate advertising needs. The 20th century brought further experimentation with modernist and postmodernist typographic styles, while the digital age has enabled unprecedented flexibility in type design and distribution.

The Anatomy of Type

Understanding typography requires familiarity with the components of letterforms. Some key elements include:

  • Baseline – the imaginary line on which characters sit. It serves as a reference point for the positioning of letters, ensuring visual consistency.
  • X-height – the height of lowercase letters, excluding ascenders and descenders. It plays a significant role in readability, with higher x-heights generally making text appear larger and easier to read.
  • Ascender – the part of a letter that extends above the x-height, as seen in letters like “h” and “b.” Ascenders contribute to the distinct shapes of letterforms and influence how fonts interact in text.
  • Descender – the portion of a letter that falls below the baseline, such as in “g” and “y.” Longer descenders can affect line spacing, making leading adjustments crucial.
  • Serif – the small strokes attached to the ends of letters in serif typefaces. They aid in readability by guiding the eye along lines of text, especially in print media.
  • Sans-serif – typefaces that do not have serifs, often characterized by a clean, modern look. These fonts are commonly used for digital displays due to their clarity.
  • Counter – the enclosed or partially enclosed space within letters like “o,” “e,” and “d.” The shape and openness of counters affect legibility, especially at smaller sizes.
  • Bowl – a curved stroke enclosing a counter, as seen in letters like “d,” “b,” and “p.” It influences the overall form of a typeface.
  • Stem – the main vertical or diagonal stroke in a letterform. Stems provide the primary structural foundation of most letters.
  • Spine – the curved central stroke of the letter “s.” The curvature of the spine varies between typefaces, impacting the overall style.
  • Crossbar – the horizontal stroke in letters such as “A,” “H,” and “e.” Crossbars help define the shape of letters and contribute to balance in type design.
  • Ear – a small stroke that extends from the upper-right side of lowercase “g.” It adds personality and variation to typefaces.
  • Tail – a descending, often decorative stroke on letters like “Q,” “R,” and “y.” It can add flair to type designs and impact the visual flow of text.
  • Kerning – the adjustment of space between individual characters to create a visually pleasing balance. Proper kerning ensures uniform letter spacing and prevents awkward gaps.
  • Leading – the vertical spacing between lines of text. Sufficient leading enhances readability by preventing text from appearing too cramped.
  • Tracking – the overall spacing between groups of letters. Adjusting tracking can affect the readability and aesthetic appeal of a text block.
  • Ligature – a combination of two or more letters joined as a single glyph, such as “fi” and “fl.” Ligatures improve readability and typographic elegance.
  • Aperture – the open space in partially enclosed letters like “c” and “e.” A wider aperture enhances readability, particularly at smaller sizes.
  • Arm – a horizontal or upward-sloping stroke that is unattached on one end, as seen in “T” and “E.” Arms help create distinct letterforms.
  • Swash – an ornamental flourish on a letterform, commonly found in script and decorative typefaces. Swashes add elegance and personality to typography.
  • Stroke Contrast – the variation in thickness between thick and thin strokes in a typeface. High-stroke contrast is common in calligraphic and modern typefaces, while low contrast provides a more uniform appearance.

Type Classification

Typography is categorized into several type classifications, each with distinct characteristics and use cases. Choosing the right typeface for a project requires an understanding of these categories and their intended applications.

  • Serif fonts – traditional and readable, serif fonts like Times New Roman, Garamond, and Baskerville are commonly used in print, especially in books, newspapers, and formal documents. Serifs, the small strokes attached to the ends of letters, help guide the eye along the lines of text, improving readability in long-form content. There are several subcategories of serif fonts:
    • Old-style Serifs – inspired by classical calligraphy, featuring a moderate contrast between thick and thin strokes (e.g., Garamond, Jenson).
    • Transitional Serifs – more refined and with greater stroke contrast than old-style serifs (e.g., Times New Roman, Baskerville).
    • Modern Serifs – characterized by strong vertical contrast and thin horizontal serifs (e.g., Didot, Bodoni).
    • Slab Serifs – a robust subcategory with thick, block-like serifs, often used for headlines and posters (e.g., Rockwell, Clarendon).
  • Sans-serif fonts – clean and modern, sans-serif fonts such as Helvetica, Arial, and Futura lack serifs, making them highly readable on screens. They provide a contemporary and minimalist look and are widely used in branding, web design, and user interfaces. Common subcategories include:
    • Grotesque Sans-serif – the earliest sans-serif typefaces, featuring slightly irregular letterforms (e.g., Franklin Gothic, Akzidenz-Grotesk).
    • Neo-grotesque Sans-serif – more refined and neutral, making them highly versatile (e.g., Helvetica, Arial).
    • Geometric Sans-serif – based on geometric shapes, with clean, precise letterforms (e.g., Futura, Avenir).
    • Humanist Sans-serif – inspired by handwriting and calligraphy, providing a warm and natural feel (e.g., Gill Sans, Optima).
  • Slab serif fonts – bold and robust, slab serif fonts like Rockwell, Clarendon, and Lubalin Graph are often used in advertising, branding, and signage. They feature thick, blocky serifs that provide a strong, confident appearance. Slab serif fonts are effective for headlines, posters, and digital banners due to their striking presence. They can be further divided into:
    • Clarendon-style Slab Serifs – slightly rounded serifs, offering a friendlier look (e.g., Clarendon, Sentinel).
    • Typewriter Slab Serifs – monospaced and commonly found in old typewriter fonts (e.g., Courier, American Typewriter).
    • Geometric Slab Serifs – based on strict geometric principles, with sharp, clean edges (e.g., Memphis, Beton).
  • Script fonts – elegant and decorative, script fonts like Brush Script, Pacifico, and Lobster emulate handwritten styles. These fonts convey a sense of personalization and sophistication and are commonly used in invitations, branding, and artistic projects. Script fonts are divided into:
    • Formal Scripts – based on classic calligraphy, often seen in wedding invitations and luxury branding (e.g., Bickham Script, Snell Roundhand).
    • Casual Scripts – more relaxed and informal, mimicking everyday handwriting (e.g., Brush Script, Pacifico).
    • Handwriting Fonts – mimic natural, human handwriting, often used in personalized marketing and social media graphics (e.g., Dancing Script, Indie Flower).
    • Calligraphic Scripts – feature strokes resembling traditional calligraphy, with varying thickness and fluid motion (e.g., Zapfino, Lucida Calligraphy).
  • Display fonts – unique and eye-catching, display fonts are designed for headlines, logos, and decorative text rather than body content. These fonts vary widely in style and can be playful, dramatic, or avant-garde. They are highly stylized and can include:
    • Decorative Fonts – elaborate, ornamental typefaces often used in themed designs (e.g., Jokerman, Curlz MT).
    • Retro Fonts – inspired by past decades, often used in vintage and nostalgic designs (e.g., Bauhaus, Cooper Black).
    • Grunge and Distressed Fonts – rough, textured fonts that create an edgy, worn-out effect (e.g., Bleeding Cowboys, Trashhand).
    • Experimental Fonts – highly creative and non-traditional, often used for artistic projects and avant-garde designs.

Principles of Effective Typography

Typography is not just about selecting a typeface; it requires careful consideration of several design principles to ensure optimal readability and visual harmony. Well-executed typography enhances user experience, guides attention, and ensures effective communication across different mediums.

  • Contrast – effective typography leverages contrast in weight, style, color, and size to create a hierarchy and guide the reader’s eye. High contrast between text and background improves readability, while variations in type size and thickness help differentiate elements such as headings, subheadings, and body text.
  • Alignment – text can be left-aligned, right-aligned, centered, or justified, with each choice impacting readability and aesthetics. Left-aligned text is the most common and easiest to read, while justified text can create clean visual edges but may require careful adjustment to avoid uneven spacing (known as “rivers” in typography).
  • Hierarchy – establishing a typographic hierarchy through font size, weight, color, and spacing helps direct attention to key information. Hierarchy ensures that important content, such as headings and calls to action, stands out, while secondary information remains accessible but unobtrusive.
  • Legibility – ensuring that letterforms are distinct and easy to read at various sizes is crucial for accessibility. Factors influencing legibility include typeface selection, stroke width, x-height, and character spacing. Sans-serif fonts often perform better on digital screens, while serif fonts excel in printed materials.
  • Readability – the overall comfort and ease with which a reader can process text depends on font selection, line length, and spacing. Optimal readability is achieved through appropriate line height (leading), sufficient word spacing, and moderate line length (typically 50-75 characters per line). Avoiding overly decorative fonts for body text also enhances readability.
  • Consistency – maintaining uniformity in type usage throughout a design enhances clarity and professionalism. Consistent use of fonts, sizes, and spacing across headings, subheadings, and body text creates a cohesive visual identity. It also ensures that users can quickly scan and interpret information without unnecessary distractions.
  • Spacing and White Space – proper use of white space around text improves clarity and prevents visual clutter. Generous margins, line spacing (leading), and paragraph breaks help make content more digestible. White space enhances the structure and balance of a page, improving overall user experience.
  • Alignment of Visual Elements – text should align harmoniously with other design components, such as images, buttons, and grids. Ensuring that typography is balanced within the layout creates a visually appealing and professional appearance.
  • Typeface Pairing – selecting complementary typefaces enhances design cohesion. Pairing a serif with a sans-serif font often works well, with one serving as the primary text and the other as a supporting element. Overusing different fonts can lead to a chaotic design, so a limited selection (typically two or three) is recommended.
  • Scalability and Responsiveness – typography should remain clear and readable across different devices and screen sizes. Responsive typography ensures that text scales appropriately, adapting to mobile, tablet, and desktop displays. Techniques such as fluid typography and variable fonts help maintain an optimal reading experience on all platforms.

Typography plays a pivotal role in branding, shaping the perception of a company or product. A well-chosen typeface conveys personality and evokes emotions, influencing how consumers perceive and interact with a brand. For example, serif fonts may project tradition, reliability, and authority, making them a popular choice for financial institutions, law firms, and editorial publications. In contrast, sans-serif fonts suggest modernity, innovation, and simplicity, making them ideal for tech companies, startups, and contemporary brands. Typography is a silent ambassador of a brand’s values and tone, reinforcing identity and memorability.

Typography in Branding

Brand identity is built on a combination of elements, including logo design, color schemes, imagery, and, crucially, typography. The right typeface enhances brand recognition, ensuring that a company’s visual identity remains consistent across different media. The choice of typography impacts how customers emotionally connect with a brand, setting expectations for its products and services.

Some well-known brands are closely associated with specific typefaces. For example, Coca-Cola’s distinctive script typeface evokes nostalgia and heritage, while Apple’s sleek, minimalist use of the San Francisco font reinforces its brand ethos of simplicity and elegance. Choosing the right font can establish credibility and differentiate a brand from its competitors.

Typeface Selection and Brand Voice

Typography also reflects the tone and personality of a brand. A luxury brand might opt for elegant, high-contrast serif fonts like Didot or Bodoni to exude sophistication, whereas a playful brand aimed at children might use rounded, bubbly fonts to create a friendly and approachable feel. Similarly, a minimalist brand may prefer a clean, geometric sans-serif font, which emphasizes clarity and modernity.

The psychological effects of typeface choices play a crucial role in branding. Fonts with sharp, angular lines can evoke strength and precision, making them popular in industries like technology and automotive design. Conversely, fonts with rounded edges feel softer and more welcoming, commonly used by lifestyle brands and wellness companies.

Consistency in Typography Across Brand Touchpoints

To maintain brand consistency, typography should be uniform across all brand touchpoints, including websites, marketing materials, social media, packaging, and print advertisements. Inconsistent type usage can dilute brand identity and reduce trustworthiness.

Many brands develop custom fonts to establish a unique and recognizable visual language. For instance, Google created the custom sans-serif typeface “Google Sans” to reinforce its brand identity across digital and print platforms. Similarly, Netflix employs “Netflix Sans” to ensure its branding remains distinct and cohesive worldwide.

The Impact of Typography on User Experience (UX)

In user experience (UX) design, typography is much more than a stylistic choice—it directly influences usability, readability, and engagement. Web designers must carefully consider various factors to create a seamless experience for users across different devices and screen sizes.

Readability and Legibility

Typography affects how easily users can consume information. Readability refers to how comfortable it is to read large amounts of text, while legibility concerns the clarity of individual letterforms. Poor typography choices, such as using an overly decorative font for body text or insufficient contrast between text and background, can cause eye strain and discourage engagement.

Responsive Typography and Accessibility

As users interact with websites on desktops, tablets, and mobile devices, responsive typography ensures that text remains legible and aesthetically pleasing across different screen sizes.

Scalable Typefaces and Accessibility Considerations

  • Scalable Typefaces – using relative units like ems or percentages instead of fixed pixels ensures that text adapts to varying resolutions.
  • Line Height and Spacing – proper line spacing (leading) improves readability by preventing text from appearing cramped or too loose.
  • Contrast and Color Considerations – sufficient contrast between text and background is essential for accessibility, particularly for visually impaired users.
  • WCAG (Web Content Accessibility Guidelines) – compliance with accessibility standards ensures inclusivity, making content readable for users with disabilities.

We will talk about all these points more in detail. Let’s start with the Scalable Typefaces.

Scalable Typefaces

Using relative units like ems, percentages, or viewport width (vw) instead of fixed pixels ensures that text adapts to varying resolutions and screen sizes. This approach allows typography to scale dynamically, improving readability across different devices, from smartphones to large desktop monitors.

  • Benefits of scalable typefaces:
    • They provide greater flexibility and responsiveness, ensuring that text remains legible regardless of device or screen size.
    • They allow users to adjust text sizes in their browser settings without breaking the layout.
    • They improve accessibility for individuals with visual impairments who rely on zoom functionality to read text comfortably.

By implementing CSS properties such as font-size: 1.2em or font-size: 120%, designers can create more fluid and adaptable typographic experiences.

Line Height and Spacing

Proper line spacing (leading) is crucial for readability, ensuring that text does not appear too cramped or excessively loose. Well-structured text improves comprehension and reduces eye strain, enhancing the overall reading experience.

  • Key considerations for line height and spacing:
    • The optimal line height is typically 1.4 to 1.6 times the font size, which provides sufficient space between lines without making the text feel disconnected.
    • Adequate paragraph spacing prevents text blocks from blending together, allowing readers to scan content more efficiently.
    • Spacing adjustments should be tested across different resolutions to maintain a comfortable reading experience on all devices.
Contrast and Color Considerations

Sufficient contrast between text and background is essential for both readability and accessibility. Poor contrast can make text difficult to read, especially for users with low vision or color blindness.

  • Best practices for contrast and color selection:
    • Ensure a high contrast ratio between text and background (WCAG recommends a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text).
    • Avoid placing text over busy or complex background images, as this reduces clarity.
    • Provide options for dark mode and light mode, allowing users to choose a contrast level that suits their visual preference.
    • Use color-blind-friendly palettes, ensuring that important information is not solely conveyed through color (e.g., pairing colors with icons or underlines for emphasis).
WCAG (Web Content Accessibility Guidelines)

WCAG provides comprehensive standards for web accessibility, ensuring that content is usable by individuals with disabilities, including those with vision impairments, motor difficulties, and cognitive challenges. Adhering to these guidelines improves overall usability and legal compliance.

  • Core WCAG principles for typography:
    • Perceivable – text must be distinguishable from the background, with adjustable font sizes and alternative formats for non-text content.
    • Operable – users should be able to navigate text using a keyboard, screen reader, or voice commands.
    • Understandable – readability should be prioritized, avoiding overly complex language, small text sizes, and unclear font choices.
    • Robust – text should be compatible with a wide range of assistive technologies, ensuring accessibility across multiple platforms and devices.

The Role of Variable Fonts

Variable fonts enable greater flexibility by allowing multiple styles (weight, width, slant) within a single font file. This innovation enhances performance and customization, providing smoother transitions between different typography styles without loading multiple font files. This is particularly beneficial for web performance and optimizing loading speeds.

Typography’s Influence on User Engagement

Typography guides users through content, shaping their reading flow and interaction with digital interfaces. Key UX considerations include:

  • Hierarchy and emphasis – headings, subheadings, and body text should have distinct sizes and weights to create a clear reading structure.
  • Call-to-action (CTA) buttons – well-designed CTA typography improves conversions by making buttons stand out and easy to read.
  • Microcopy and labels – small bits of text, such as form labels and navigation menus, should be concise and legible to enhance user comprehension.
  • Line length optimization – keeping line lengths between 50-75 characters per line improves readability and reduces cognitive strain.

Typography in Digital vs. Print Design

Typography in Digital vs. Print Design

Typography choices vary between digital and print media due to differences in how text is displayed and consumed.

  • Digital Typography – requires fonts optimized for screens, often favoring sans-serif typefaces due to their clarity at different resolutions. Web-safe fonts and licensing considerations also play a role.
  • Print Typography – offers more control over layout and typography details, allowing for intricate typesetting and a wider variety of typefaces.

The Influence of Digital Typography

The digital revolution has transformed typography, introducing new possibilities and challenges. Web fonts, accessible through services like Google Fonts and Adobe Fonts, have expanded type choices beyond system defaults. Responsive design techniques ensure that typography remains functional and attractive across diverse devices.

Additionally, typographic trends continue to evolve with emerging technologies. Minimalist typography, dark mode optimization, and kinetic typography (animated text) have gained popularity in recent years. AI-driven typography tools are also shaping the future by offering automated font pairing and real-time legibility enhancements.

The Science of Readability and Psychological Impact

 

Typography extends beyond aesthetics; it has a profound psychological impact on readers. Studies have shown that typeface choice can influence perception, trustworthiness, and even comprehension. Serif fonts, for instance, are often associated with authority and credibility, while rounded sans-serif fonts evoke friendliness and approachability.

Readability research emphasizes factors like line length, letter spacing, and color contrast. Optimal line lengths, typically between 50-75 characters per line, prevent eye strain and improve comprehension. High contrast between text and background enhances visibility, particularly for individuals with visual impairments.

Challenges and Ethical Considerations in Typography

While typography offers creative freedom, designers must be mindful of ethical considerations. Illegible type choices, poor contrast, and insufficient spacing can hinder accessibility, excluding users with disabilities. Following WCAG (Web Content Accessibility Guidelines) ensures that typography is inclusive and usable for diverse audiences.

Another challenge is font licensing. Many professional typefaces require licensing fees, and improper use can lead to legal issues. Open-source fonts provide cost-effective alternatives while maintaining quality and variety.

404 error pages - what is it and it should look like and how it affects SEO

404 error pages – what is it and it should look like and how it affects SEO?

A 404 code (sometimes referred to as an error 404) is an HTTP status code that indicates an error when accessing a particular web page. It is usually accompanied by a “Page Not Found” error message. This code indicates how the server responded to a request from a user or search engine, specifically telling you that the content of the target page was not found and cannot be displayed. Thus, the 404 code is one of the most common HTTP status codes used to report problems while browsing the Internet.

Similar to the 404 code, there are other codes that convey different statuses. For example, code 301 indicates a permanent redirect, while code 302 is used for a temporary redirect. These codes have different purposes and respond to specific situations in web management or access requests.

What are 404 error pages?

A 404 error page appears when the web page you’re trying to access can’t be found on the website’s server. It’s an HTTP status code response indicating that the requested page is unavailable.

You’ll know you’ve encountered a 404 error when you see messages like:
❌ 404 Not Found
❌ The requested URL was not found on this server
❌ HTTP 404 Not Found
❌ 404 Error
❌ The page cannot be found

Common causes of 404 errors:

🔹 The page no longer exists
🔹 The server is down
🔹 Internet connection issues
🔹 Broken or outdated links
🔹 Incorrectly typed URL
🔹 The page has been moved without redirection

How a 404 error usually occurs

There are several common causes that lead to the 404 code being displayed. These are usually the fault of whoever is creating and maintaining the website, but in some cases, the problem can also be on the user’s side. The most common causes of 404 errors include the following situations:

  • Changing the URL of a page – if the URL of a page that is already indexed in search engines is changed, the original link in the search results will lead to a non-existent page. This situation can occur, for example, when the structure of a website is changed, or a page is renamed. If the redirect is not set up correctly, users and search engines will encounter a 404 code.
  • Removing a page – If a page, such as a product in an e-store, an article, or a magazine section, is removed from the site, this action can lead to the original link pointing back to a non-existent page.
  • Outdated or invalid links – this problem can occur if links, either internal (e.g., links within the site) or backlinks (e.g., links from other sites or old emails), lead to pages that no longer exist or have been moved. These links are considered invalid and result in a 404 error.
  • Incorrectly entered URL by the user – Another common cause can be an error on the user’s part, where they enter the URL incorrectly in the address bar, for example, with typos or without the correct structure.
Google 404 page

This is a custom 404 error with page not found text from Google

What is a 404 error? A simple explanation

A 404 error is an HTTP status code that means the webpage you’re trying to access cannot be found on the website’s server.

This happens when:

  • You enter an incorrect URL in your browser.
  • The page has been deleted or moved without a proper redirect.

How a 404 error occurs (step-by-step explanation)

What is a 404 error and how 404 error can occur?

Whenever you enter a URL, your browser sends a request to retrieve the page. Here’s how the process works:

  1. You click a link or enter a URL in your browser (e.g., https://www.krcmic.com/page/).
  2. Your browser routes the request through the internet to the website’s domain (e.g., www.krcmic.com).
  3. The domain name is converted to an IP address (e.g., 185.64.219.37).
  4. Your request is sent to the IP address where the website is hosted.
  5. A web server receives the request and looks for the requested page.
  6. If the page (HTML file or PHP file) is missing, the server returns a 404 error message via an error page.

What a 404 error looks like

A 404 error simply means “page not found.” However, websites may display this message in different ways, such as:

  • 404 Error
  • 404 Not Found
  • Error 404
  • The requested URL was not found on this server.
  • HTTP 404
  • 404 File or Directory Not Found
  • 404 Page Not Found
  • Error 404: The page you’re looking for can’t be found.

Understanding why 404 errors occur helps you fix broken links and improve user experience on your website.

Even the slightest typo in a URL can trigger an HTTP 404 error:

  • Case sensitivity – uppercase and lowercase mismatches can break a URL.
  • Extra spaces – unintended spaces in the URL can cause errors.
  • Trailing slashes – adding or removing a slash at the end may affect accessibility.
  • Underscores vs. dashes – using _ instead of - (or vice versa) can lead to a broken link.
  • Other minor variations – even small discrepancies can make a page unreachable.

To reduce 404 errors caused by mistyped URLs, make your permalinks user-friendly by following these best practices:

Keep it short – ideally, 1 to 5 words for easy readability.
Use lowercase only – mixing upper and lowercase increases the risk of errors.
Separate words with dashes – dashes (-) improve readability and reduce typos.
Make it memorable – choose a concise, descriptive URL that clearly represents the page.

A well-structured URL means fewer errors and a better user experience!

Tips for a useful 404 page

If a user gets a 404 error message, it’s important not to lose them completely but to offer them options to navigate and find the content they’re looking for. Experts recommend adding certain elements to the 404 error page that can help the user and improve their experience. The following recommendations can help:

  • A link to the home page – users should be able to return to the main page of the site, where they can continue searching for the content they want.
  • A link to the FAQ section – FAQs can help users quickly find answers to their questions and make it easier for them to navigate the site.
  • Link to relevant section – provide users with links to other related or relevant sections of the site that may be of interest to them.
  • Search box – if the page is non-existent, a search box allows users to instantly find what they are looking for.
  • Contact information or form – give users the option to contact you if they are unable to find the content they want.
  • Site map – a site map helps users better understand the structure of the site and find other relevant information.
  • Fun and friendly text – you can add text to make the situation a little “lighter” and lessen the impact of a negative experience. This text should match the overall tone of the site’s communication and be consistent with the copywriting.

Other codes from the 4xx category

In addition to the 404 code, there are several other codes that fall into the 4xx category that you may encounter when developing or maintaining a site. These codes usually indicate errors caused by user requests that the server cannot fulfill. The most common 4xx codes include:

  • 400 – Bad Request – this code means that the server does not understand the request that was sent. For example, it could be an error in the format or syntax of the URL. Code 400 can occur for several reasons:
    • URL error – the user enters a URL that does not exist or contains incorrect characters, such as unquoted or illegal characters.
    • Data Submission Error – the request may contain incomplete or incorrect data. For example, when a form does not contain the required data or the wrong file format is sent.
    • Incorrect request headers – the server is expecting a certain header or information that is not present or is in the wrong format.
    • This code is commonly used for diagnosing errors in web applications or when interacting with APIs where requests need to be formatted correctly.
  • 401 – Unauthorized – this code indicates that the user has not met the conditions for accessing the site, for example, if they have entered the wrong login credentials or their IP address is not accepted. The 401 code is often used in these cases:
    • Incorrect login – the user enters an incorrect username or password.
    • Unauthorized access to a protected area – if a page or area on the site is protected by access permission and the user is not properly logged in or does not have sufficient permissions.
    • IP address not accepted – some websites and servers may have restricted access based on IP address. If the user’s IP address is not in the list of allowed addresses, the server will return this code.
    • This code is important for sites that contain sensitive or private information and is often used in administrative panels or applications that require authentication.
  • 403 – Forbidden – this code indicates that the server cannot fulfill the request because the user does not have the necessary permissions to access the page. This code differs from 401 in that even though the user may be authenticated (for example, logged in), the server will still deny access. Code 403 occurs in the following cases:
    • Insufficient permissions – a user may have a properly logged-in account but not have the necessary permissions to access a particular page or feature.
    • Access denied for certain IP addresses or geographic areas – servers may block access based on IP address or geographic location, which may result in a 403 error.
    • File or folder with incorrect permissions – the site administrator may set files or directories to be restricted to the public or certain types of users.
    • This code is often used for sensitive parts of the site, such as administrative areas or controlled access to data.
  • 407 – Proxy Authentication Required – this code indicates that the request cannot be processed without proxy authentication. Common causes include:
    • Proxy server requires authentication – if a site or application uses a proxy server for content filtering or security purposes, the server may require the user to authenticate through the proxy server before the request is processed.
    • Incorrect proxy server configuration– if the server is not properly configured to authenticate users through the proxy, you may receive a 407 error.
    • This code is commonly used in corporate environments where proxy servers are used to manage Internet access.
  • 408 – Request Timeout – this code appears when a request takes longer than the server can provide. The server did not receive a response within the prescribed time, and the request was canceled.
    • Long page load time – if the server does not receive a response from the user or application in the required time, for example, due to server congestion or poor network connectivity, the server returns this code.
    • Slow Internet connection – if the user has a poor Internet connection, the request may not run in time, and the server may reject it.
    • Request processing delay – if the server has to process a very complex request, for example, when generating a large volume of data, this can lead to timeouts.
    • This code is useful for diagnosing performance issues on the web or in applications.

Best 404 page designs – how should a 404 page look like?

There are two main types of 404 pages:

  • Generic 404 error pages
  • Custom 404 error pages

Generic 404 error page

A generic 404 page is the default error page displayed when a requested webpage cannot be found on a website. It is typically plain and unhelpful, often showing only a basic message such as “404 Not Found” or “The requested URL was not found on this server.”

Generic 404 pages look this:

Generic 404 page file directory not found - this is how the 404 page look like

Generic 404 pages look like this

The trouble with generic 404 pages is the user experience sucks.

Key characteristics:
Lacks clear navigation – does not provide guidance on what to do next. They use complex technical jargon, provide no clear direction, and push users away from your site.
Minimal design – often just a text-based message from the web server.
Frustrating for users – leads to higher bounce rates as visitors may leave the site.
No branding or engagement – doesn’t align with the website’s look and feel.

Custom 404 pages – why custom 404 pages matter (and how to make them work for you)

A custom 404 page offers several benefits:

  • Reduces customer frustration.
  • Strengthens branding and improves navigation.
  • It can even lead to conversions in some cases.

Many website owners see custom 404 pages as an afterthought. After all, if you’ve already minimized broken links and errors, why invest time and effort into a page that (hopefully) few visitors see?

Here’s the thing – a well-designed 404 page can improve SEO, enhance user experience, and even boost conversions.

Let’s explore why custom 404 pages are essential and how they can turn lost visitors into engaged users.

Search engines discover essential pages

If you manage a large website, broken links are inevitable. And with a limited crawl budget, search engines may miss crawling your most valuable pages.

A custom 404 page can help by strategically linking to key pages you want indexed.

🔹 Create a list of priority pages (e.g., high-converting landing pages or important blog posts).
🔹 Use a script to randomly insert links to these pages on your 404 page.

Because search engine crawlers frequently visit 404 pages due to inbound links, this technique increases the chances of indexing important content.

✅ Case study: Neil Patel used this strategy on TechCrunch and increased search traffic by 9%! 🚀

Case study - broken links

Strengthen branding and keep visitors engaged

A generic 404 page is jarring. Visitors might think they’re on the wrong website or that something is broken beyond repair.

👎 Bad user experience = higher bounce rates.

A branded 404 page helps reassure users they’re still in the right place:

✅ Use your website’s branding – keep the header, navigation, fonts, and colors consistent.
✅ Add a friendly message – instead of a dull “Page Not Found,” try a humorous or helpful approach.
✅ Include a search bar – to help users quickly find what they were looking for.

When visitors recognize they’re still on your website, they’re more likely to stick around.

Turn frustration into engagement (or even fun!)

404 page not found example from IDF

The Interaction Design Foundation offers visitors the option to send an email explaining what they were doing when they landed on the 404 page and what they expected to find. While well-intentioned, this approach isn’t the most effective. A better strategy would be to analyze website error logs or use website crawling tools to proactively identify and fix common navigation issues, ensuring users reach their intended destinations more efficiently.

Nobody likes seeing a 404 error, but a well-crafted custom 404 page can transform frustration into a positive experience.

Some ways to engage visitors on a 404 page:

🎮 Mini-games – some websites embed simple games to keep users entertained.
😂 Humor – a witty message or a fun visual can lighten the mood.
🎨 Creative design – unique and interactive elements make users remember your site.

404 page design example - Canva minigame

Adding a small interactive game can be a great way to engage lost visitors—if you have the time to create one. It’s a clever touch that makes your 404 page stand out!

Guide visitors to relevant content (instead of letting them leave)

404 page examples of relevant content and creative solution from dribble

Dribbble, a platform for designers seeking inspiration, takes a smart approach to its 404 page by allowing lost visitors to select a color and browse designs in that shade. This is a great example of a website that truly understands its audience and ensures they still find relevant content, even when landing on an error page.

A generic 404 page is a dead end – it gives users no direction and drives them away.

A custom 404 page can redirect users to other valuable pages, such as:

🔹 Popular blog posts
🔹 Product categories
🔹 Help center or contact page
🔹 Homepage or key landing pages

When users have a path forward, they stay on your site longer – which means lower bounce rates and higher engagement.

Turn lost visitors into conversions

Did you know a 404 page can drive sales and lead generation?

💡 How? By adding an incentive.

Some ideas to turn a 404 into a conversion opportunity:

🛒 Offer a discount – you can include a 20% off coupon on their 404 page, which can increase purchases and add-to-cart rates.
📩 Use a lead magnet –you can offer a free case study in exchange for an email address, helping them capture leads even from lost traffic.

A simple tweak to your 404 page can turn missed opportunities into revenue!

Ballard designs 404 error page design example - page not found with discount code incentive

According to Which Test Won, this older version of 404 error page of eshop Ballarddesigns.com, featuring product recommendations and a 20% discount code, resulted in higher total purchases and an increased add-to-cart rate.

You can also leverage your 404 page to showcase a lead magnet (this example will show the users popup trying with 60 % discount):

Optinmonster - 404 page not found with popup

Final thoughts: why custom 404 pages matter

A custom 404 page is more than just a courtesy – it’s an SEO and user experience asset that can:

✅ Help search engines crawl essential pages.
✅ Strengthen your brand identity and engagement.
✅ Turn frustration into a fun, memorable experience.
✅ Keep users on your site by guiding them to relevant content.
✅ Even drive conversions and revenue!

If you haven’t optimized your 404 page yet, now’s the time. A little effort can go a long way in improving your website’s performance and user retention.

🚀 Need help designing a high-converting 404 page? Contact me at info@krcmic.com, and let’s create one that works for you!

How 404 errors affect usability and SEO – why they’re harmful

If you’ve ever heard that 404 errors don’t impact your SEO, you’re not alone. Even Google states that “404 errors don’t affect your site’s rankings”. But here’s the truth – while 404s themselves may not directly harm rankings, their impact on link equity, crawl efficiency, and user experience can be detrimental.

Let’s break down how 404 errors can hurt your website and what you can do to fix them.

How 404 errors negatively impact your website

Broken links = lost ranking signals

When other websites link to yours, those inbound links pass link equity (SEO value) to your pages. But if those links point to non-existent pages (404 errors), the ranking potential doesn’t fully pass through – or worse, is entirely wasted.

This means that:
❌ You lose valuable SEO benefits from backlinks.
❌ Pages that could rank higher fail to reach their potential.
❌ Your domain’s overall authority can suffer.

404 errors waste your crawl budget

Search engines allocate a crawl budget – a limited number of pages they will scan on your site within a certain period. Too many 404 errors waste this budget, meaning Googlebot might not reach your most important pages.

If Google prioritizes crawling dead links instead of valuable content, you could experience:
❌ Delayed indexing of new or updated content.
❌ Lower visibility for key landing pages.

Poor user experience = higher bounce rates

Imagine clicking on a link expecting helpful content, only to land on a generic “404 Not Found” page. Frustrating, right?

When visitors hit 404 pages:
❌ They leave your site (high bounce rate).
❌ They lose trust in your brand.
❌ They might not return, costing you potential conversions.

Reducing 404 errors = a smoother user experience + better retention rates.

How to find 404 errors on your website

Before you can fix 404 errors, you need to find them. Here are the best tools to identify broken links:

  • Screaming Frog – run a site audit, filter by 4XX errors, and get a complete list of 404 pages.
  • Google Search Console – navigate to Coverage > Excluded > Not found (404) to see Google’s detected errors.
  • Ahrefs & SEMrush – use their site audit tools to uncover broken internal and external links.
  • Google Analytics 4 – GA4 automatically tracks 404 error responses. You can quickly access this data by searching for your error page in the Pages and Screens report section. However, your 404 error pages must be properly configured.

How to fix 404 errors – 3 best solutions

Redirect the broken page (recommended)

🔄 301 Redirect the broken page to a relevant existing page. This ensures users and search engines reach the correct content while preserving SEO value.

📌 Example: A deleted product page can redirect to a related product or the main category page.

⚠️ Avoid irrelevant redirects! Sending users to unrelated pages (e.g., redirecting all 404s to the homepage) can hurt user experience and SEO rankings.

Restore the page (if still valuable)

If a deleted page still gets traffic or backlinks, consider bringing it back instead of redirecting it.

✅ Recover it from an old backup if available.
✅ Use the Wayback Machine to recreate the lost content.
✅ Update it with fresh information to keep it relevant.

Correct the broken link

For internal links, simply edit the URL in your website’s content to point to the correct page.

For external links (backlinks from other websites), reach out to the site owner and ask them to update the link. Many website owners are happy to fix broken links, as it improves their own site’s usability.

Optimizing your 404 page – how to turn lost traffic into opportunity

Even after fixing your broken links, some 404 errors are unavoidable. Instead of leaving users stranded, create a custom 404 page to keep them engaged.

🔹 Include a friendly message (not just “Page Not Found”).
🔹 Add a search bar so visitors can find what they need.
🔹 Suggest related pages to guide them back to useful content.
🔹 Keep branding consistent to maintain trust and recognition.

A well-designed custom 404 page can turn a dead-end into a conversion opportunity.

Best designs and examples of 404 pages

Keep your 404 error page/message simple

404 page example - simple custom design from designernews

 

It may seem obvious, but clarity is key when designing a 404 page.

The problem with generic 404 error pages is that they often use technical jargon – and let’s be honest, most users have no idea what an “HTTP 404” means.

🔹 Avoid confusing terms and use clear, user-friendly language.
🔹 A message like:
👉 “Sorry, the page you’re looking for doesn’t exist.”
…works perfectly.

If you want to add more context, explain why the error might have occurred – but carefully.

Very simple 404 message

Don’t sound like you’re blaming the user!
Instead of saying:
🚫 “This error occurred because…” (which may seem accusatory),
Try:
“You may be seeing this page because…”
“You might have landed here due to…”

Here’s a great example from X-Cart, where they clearly outline possible reasons for the error.

Xcart 404 error page example

 

Ensure your 404 error page matches your brand

Flywheel 404 error page example matching brand

I’ve said this before, but it’s worth repeating – your 404 page should feel like part of your website.

That means it should include:
✅ Your logo
✅ Your website’s color scheme
✅ Your fonts and design style

When users land on your 404 page, they should immediately recognize they’re still on your site.

If your 404 page looks out of place, visitors might assume they’re lost and leave your site altogether – which is exactly what you want to avoid.

Guide 404 visitors back to your homepage

A simple yet effective strategy is to provide a direct link to your homepage from your 404 page.

Your homepage serves as a navigation hub where users can explore your content, services, or products.

All it takes is a clear call-to-action button or link encouraging users to return to the homepage – just like Bloomberg does with their 404 page.

Bloomberg - 404 error page example

Link to your most popular content

You worked hard to get visitors to your site. Don’t lose them to a dead end!

Instead, offer links to your most visited pages – this could be:
🔹 Trending blog posts
🔹 Popular product pages
🔹 Key service pages

A quick look at Google Analytics can help you identify your highest-performing content to feature on your 404 page.

For example, in Hootsuite, you can see links to other features, price models, and blog posts.

The goal? Give visitors something valuable to click on, plus there is some probability that they will stay longer on your site or get interested in the products/services you offer.

404 Page not found - Hootsuite

Add a search box to your 404 page

Even with helpful links, some users won’t find what they need – and you don’t want them leaving frustrated.

A simple search bar can solve this problem by allowing users to find the exact content they are looking for.

Most CMS platforms like WordPress, Shopify, and Wix already have built-in search functionality, so implementing this is a no-brainer.

Search field for 404 page - page not found design page

🔍Or you can try to show the users some suggestions (like if they make typo, you can try to offer them the correct page/directory if that page exists)

Wikipedia - 404 error page not found

404 page design – less clutter = higher success rates

As I’ve mentioned before, adding popular links to your 404 page can be beneficial.

But that doesn’t mean you should overload it with every link imaginable and hope visitors click on something.

❌ That is a bad idea.

Overwhelming users with too many choices can cause frustration, leading them to leave your site entirely.

Numerous studies confirm that the more options you present, the harder it is for users to make a decision. This is known as the paradox of choice – and you definitely want to avoid it.

Instead, keep your design clean and limit the number of actions available.

✅ Try to find the perfect balance, offering only the most important internal links on a clean, simple layout.

Relevant links - 404 error page example

Include your contact details

For most business websites, the goal is to convert visitors into customers.

And what’s the most effective way to do that? Human interaction.

A BIA/Kelsey study found that phone calls convert 10-15x more than web leads.

Yet, many websites bury their contact details – if they include them at all.

Now, consider this: users landing on your 404 page are already frustrated because they couldn’t find what they were looking for.

Would you want to add another barrier that makes it even harder for them to reach out?

Of course not!

Ballard designs 404 error page design example - page not found with contacts

This is how now look like the current version of the 404 page of furniture shop Ballard Designs (we were already shown the older version above with discounts incentives).

404 page error - page not found with contact details

To minimize frustration and show users you care, prominently display your contact information on your error page.

For example, we include:
📞 Our phone number
💬 Live chat support

The channels you choose are up to you, but make sure they’re visible and accessible.

Display consistent header and footer navigation

Apple - 404 error page examples of consitent look with footer or header

Another best practice is including your standard website navigation – header and footer – on your 404 page.

Just like adding popular links, this ensures that users can easily navigate back to key sections of your site.

🚀 Apple does this well by keeping their navigation intact on their 404 page, ensuring a seamless experience.

Even better? This also keeps the 404 page visually consistent with the rest of your website, which helps reduce bounce rates.

Translate your 404 page into multiple languages

Let’s face it . 404 errors are confusing enough without the added barrier of an unfamiliar language.

If your website serves multiple languages, your 404 page should, too.

The best approach?
✅ Create separate 404 pages for each language – depending on your website structure, it the localized content and design can be implemented to the different subdirectories

layout\en\404.html
layout\de\404.html

or final URLs:
layouts\404.html (as default language)
layouts\404.de.html (for a German version of 404 page)

✅ Automatically detect the user’s preferred language and display the correct version

Disney 404 page not found - translation to local language

People prefer consuming content in their native language, and doing this will increase engagement and trust.

🎯 Disney does a fantastic job with this, ensuring their 404 pages are available in multiple languages for their diverse audience.

Make an offer with exit-intent popups

404 page example - exit intent pop up with discount code incentive

Exit-intent technology is rarely used on 404 pages – but it absolutely should be.

🔹 It reduces bounce rates
🔹 It increases conversions
🔹 It’s easy to set up using tools like OptinMonster or Sumo

How does it work?

📌 Exit-intent technology detects when a user is about to leave your 404 page and triggers a popup offer before they go.

Example use cases:

  • 💸 Offer a discount code for first-time visitors
  • 🎯 Promote a free consultation

There are endless possibilities – so get creative!

A well-timed popup can help retain up to 70% of users who would have otherwise left your site for good. But it does not have to be always popup.

Instead of relying solely on popups, you can implement dynamic elements that automatically display discount codes or highlight categories with massive discounts based on user behavior.

This approach feels more seamless and user-friendly, reducing the chance of annoying visitors with intrusive popups. However, you must also be cautious—such automated discount displays can be easily exploited by regular users who repeatedly trigger the function to access discounts they were not meant to see.

⚠️ Why does this matter?

If not properly monitored, this loophole can lead to:

  • Revenue loss due to excessive, unintended discount usage
  • Abuse by deal-hunters who repeatedly access and share codes
  • Decreased perceived value of your products if discounts become too predictable
  • SEO and indexing risks if search engines crawl and expose discount pages

To prevent misuse, consider:
✅ Implementing time-based restrictions (e.g., one discount per session)
✅ Using cookies or IP tracking to limit repeated access
✅ Displaying different discounts based on user engagement levels
✅ Monitoring analytics to detect unusual discount activity

By actively monitoring your 404 page and its dynamic features, you protect your business while still offering a great experience to genuine users. 🚀

404 pages for collecting email addresses

If you’re already collecting email addresses on your e-commerce site, you probably know that offering an incentive can significantly boost signup conversions.

A recent consumer study found that over 80% of shoppers sign up for email lists specifically to receive discounts and special offers.

So why not turn your 404 error page into an opportunity?

By offering a discount coupon, you can:
✅ Reduce frustration when visitors land on a broken page
✅ Encourage them to continue shopping instead of leaving
✅ Collect their email addresses, giving you another chance to re-engage them through email marketing

Ban.do includes a fun illustration, a search bar, and an email signup form on their 404 page.

Bando 404 error page - page not found example for email signup

While this is a step in the right direction, there’s a disconnect between the error message, the search bar, and the reason for signing up. The incentive (10% off) is appealing, but it would be far more effective if they showcased top-selling products or gave a stronger reason to claim the discount.

💡 A simple improvement:
Instead of a generic signup prompt, customize the copy to communicate regret and compensation.

For example:
📝 “Oops! Looks like you hit a dead end. Let us make it up to you with an exclusive discount code.”

This acknowledges the visitor’s frustration, turns it into a positive experience, and piques curiosity—making them more likely to sign up.

A better example – Vero Moda

Vero Moda Sign Up Email Form - 404 pages design examples

Vero Moda’s 404 page follows a logical flow that enhances user experience:
1️⃣ First, they acknowledge the error and provide an explanation.
2️⃣ Next, they offer navigation options like a search bar and links to key product categories such as “New In,” “Trends,” and “Great Offers.”
3️⃣ Finally, they offer an email signup incentive, where users can stay updated on trends, sales, and new arrivals—plus get a £5 discount.

This clear and structured approach gives visitors multiple actions to take without overwhelming them with too many choices.

Instead of treating 404 pages as dead ends, use them as an opportunity to re-engage visitors, collect emails, and even drive sales. A well-crafted email signup offer can turn lost traffic into loyal customers—and that’s a win-win. 🚀

Inject humor into your 404 page

Landing on a “page not found” can be frustrating.

But you can turn that frustration into a memorable moment by adding a touch of humor.

If humor fits your brand personality, it’s a great way to make your 404 page more enjoyable – instead of just another dead end.

Vinomofo 404 page example of design page not found

Vinomofo uses Liam Neeson’s famous lines from the movie Taken to create a lighthearted and relatable experience for visitors landing on their 404 page. This approach works well for them because it aligns with their brand’s overall tone and personality.

Of course, not every e-commerce business can or should take this route, but understanding your audience allows you to craft a message that resonates with them. A well-thought-out 404 page can ease frustration and keep visitors engaged rather than pushing them to leave.

That said, while Vinomofo does a great job setting the tone, its 404 page could be even more effective by guiding visitors to a product page or offering a search option after breaking the tension.

A funny message, an engaging animation, or a lighthearted joke can quickly change the mood and keep users engaged.

You can add other content people could engage/like/identify with.

404 page design example from Amazon - page not found with dog

 

Evergreen - what it meansmeaning of the word evergreen

Evergreen – what it means/meaning of the word evergreen

The word “evergreen” has had a fascinating journey from its original botanical meaning to its current widespread use in the digital world. Initially, this English term, composed of “ever” and “green,” referred exclusively to plants and trees that retain their green leaves all year round – typically conifers, hollies, or ivy. Unlike deciduous species, these plants have the unique ability to remain green even in winter.

This key characteristic of evergreens – their immutability and permanence throughout the year – has become the basis for the metaphorical extension of meaning. During the 20th century, the term came to be used to describe things that, like boxwoods, retain their “freshness” and value over time. The first significant expansion came in the 1950s and 1960s in the music industry, where the word “evergreen” came to refer to songs that maintained popularity across generations.

In the following decades, the meaning continued to expand. In the 1970s and 1980s, it entered the media sphere, where it began to refer to timeless themes and stories. With the advent of the digital era in the 1990s and especially after 2000, the term became firmly established in marketing and content creation.

Today, the term encompasses a wide range of uses. In digital marketing, it refers to content that remains relevant and valuable over the long term – articles, videos, or podcasts that don’t lose relevance and generate steady traffic. In business, it is used for products with long-term stable demand or services that people need regardless of season or trends.

Evergreen content has several key characteristics. It’s timeless, meaning its information doesn’t get old, and the topic remains relevant for a long time. It is universal, appeals to a broad target audience, and addresses an essential, ongoing need or issue. It is characterized by high-quality artistry and practical applicability. Above all, it generates stable, long-term interest from the audience.

This metaphorical extension of meaning from the physical property of plants to the abstract concept of lasting value is an interesting example of the evolution of language. Just as evergreen plants resist the changing seasons, so too do “evergreen” content or products resist time and changing trends, retaining their “greenness” – their freshness, usefulness, and relevance.

In today’s digital age, the importance of evergreen strategy continues to grow. It represents an effective way to build a long-term online presence and deliver lasting value to target audiences. While trends come and go, evergreen content, like conifers in a winter landscape, remains a stable and reliable source of value.

This evolution of the meaning of “evergreen” from a simple botanical term to a catch-all for timelessness and enduring value illustrates how language responds organically to the changing needs of society and how initially narrowly specific terms can evolve into broadly applicable concepts.

In today’s digital age, the importance of evergreen strategy continues to grow. It represents an effective way to build a long-term online presence and deliver lasting value to target audiences. While trends come and go, evergreen content, like conifers in a winter landscape, remains a stable and reliable source of value.

This evolution of the meaning of “evergreen” from a simple botanical term to a catch-all for timelessness and enduring value illustrates how language responds organically to the changing needs of society and how initially narrowly specific terms can evolve into broadly applicable concepts.

The meaning of evergreen in different sectors and fields

Today, the term “evergreen” has spread to many areas:

Today, the term “evergreen” has spread to many areas:

The term evergreen in botany (meaning: green all time/growing)

  • Evergreen plants – plants that maintain green leaves all year round, regardless of the season (e.g., fir, spruce, yew)
  • Evergreen forest – forest cover consisting mainly of evergreen trees (e.g. coniferous forests)
  • Evergreen shrubs – shrubby plants that retain their leaves year-round (e.g., boxwood, bayberry)

The term evergreen in marketing and digital media (meaning: everlasting/timeless )

  • Timeless content (evergreen content) – content that does not lose relevance and value over time (e.g., guides, manuals, essential informational articles)
  • Evergreen campaign – a marketing campaign designed for long-term use with no time limit
  • Evergreen promotions – promotional offers applicable at any time of the year
  • Evergreen landing page – a website with long-lasting content and offers

The concept of evergreen in music (meaning: popular)

  • Evergreen song – a song with enduring popularity over generations (e.g., “Pity Love”)
  • Permanent (evergreen artist) – an artist with enduring popularity (e.g. Karel Gott)
  • Timeless genre (evergreen genre) – a musical style with enduring popularity (e.g. jazz)

The concept of evergreen in investment and finance (meaning: permanent investment)

  • evergreen fund – an investment fund with no fixed end date that can run indefinitely
  • Evergreen stock – shares of companies with stable growth and regular dividend payments (e.g., Coca-Cola, Microsoft)
  • Long-term investment (evergreen investment) – an investment opportunity with consistent returns over time

The concept of evergreen in the television and film industry

  • Evergreen show – a television show that maintains its popularity through repeated broadcasts (e.g.MAS*H)
  • Evergreen format – a TV format that works for a long time (e.g., knowledge competitions)
  • Timeless film (evergreen film) – a film that remains popular across generations (e.g., Christmas stories)

The concept of evergreen in education ((meaning: fundamental, enduring)

  • Evergreen skills – competencies that are useful regardless of time or technological advances (e.g., critical thinking)
  • evergreen curriculum – a curriculum containing timeless knowledge and skills
  • Evergreen course – a curriculum with long-term content

The concept of evergreen in business (meaning: stable, permanent)

  • Stable business model (evergreen business model) – a business model with long-term sustainability
  • Stable market niche (evergreen niche) – market segment with constant demand
  • Evergreen product – a product with long-term stable sales

The concept of evergreen in gastronomy (meaning: constant/constants, classics)

  • Nadčasový recipe (evergreen recipe) – a cooking recipe with lasting popularity passed on between generations (e.g., sirloin sauce, goulash)
  • Evergreen ingredient – an ingredient with indispensable importance in many dishes (e.g., potatoes, rice, eggs)
  • Evergreen dish – a dish with long-standing popularity and iconic status (e.g., Caesar salad, hamburger)
  • Evergreen technique – a cooking technique used for centuries with consistent results (e.g., braising, baking)

The term evergreen in fashion (meaning: timeless piece)

  • Timeless cut – a cut of clothing that is not subject to short-term trends and remains in fashion for a long time (e.g., jeans, trench coat)
  • Evergreencolorr – a color that has been in fashion repeatedly and for a long time (e.g., black, white, navy blue)
  • Classic evergreen pattern – a pattern on a fabric that is consistently popular across seasons (e.g., stripes, polka dots)
  • Iconic piece (evergreen piece) – a fashion item considered an unforgettable and timeless classic (e.g., little black dress, blazer)

The concept of evergreen in literature (meaning: classic/well-known work)

  • Timeless novel (evergreen novel) – a literary work whose popularity and relevance persists for generations (e.g., The Ingenious Knight Don Quixote de la Mancha)
  • Evergreen theme – a theme that is repeatedly treated in literature across eras (e.g., forbidden love, hero’s journey)
  • Classic genre (evergreen genre) – a literary genre with a long-standing popularity among readers (e.g., detective novel, fantasy)
  • Literary archetype (evergreen archetype) – a universal type of character appearing repeatedly in literature (e.,g. rebel, wielder man man)

The concept of evergreen in video games (meaning: immortal game)

  • Timeless gameplay (evergreen gameplay) – game mechanisms that are fun regardless of the age of the game or the advancement of the graphics (e.g., Tetris)
  • Evergreen replayability – the property of a game to offer replayability through variable content,ne.g.,. Minecraft, Civilization)
  • Cult title (evergreen title) – a video game considered groundbreaking and inspirational for the further development of the genre (e.. Super Mario Bros., Doom)
  • Classic character (evergreen character) – a game protagonist or antagonist who has become an icon of the video game industry (e, Lara Croft, Sonic)

The concept of evergreen in sports (meaning: permanent discipline)

  • Timeless rule (evergreen rule) – a game rule or principle that remains unchanged for a long time (e.g., offside in football)
  • Evergreen discipline – a sporting discipline practiced for centuries with minimal changes,e.g., sprinting, high jump)
  • Evergreen tournament – a regularly held sporting competition with a long history (e.g. Wimbledon, Tour de France)
  • Sports legend (evergreen athlete) – an athlete whose achievements and contributions transferor her era (e.g., Pelé, Muhammad Ali)

Origin of the word evergreen

The word “evergreen ” comes from English and is composed of two parts: “ever ” (always, always) and “green ” (green). It is mainly used as a loan word in English and is therefore commonly spelled in its original English formevergreen.

The word “evergreen ” comes from English and consists of two parts:

  • “ever” (always, always)
  • “green (green)

Etymology and historical development of the word evergreen

The word’s roots go back to medieval English, where the term “evergreen” was used as early as the 14th century to mean evergreen, everlasting (especially about plants). The first documented use in this sense dates from the late 14th and early 15th centuries and appears in early English texts.

In early medieval English (Middle English, c. 12th-15th century), the two-word form “evergreen” or “evergreen tre” commonly referred to evergreen trees and plants. In 14th-century texts, for example, the phrase describes conifers that retain their leaves throughout the year.

It was not until the 16th century that the present form of evergreen gradually became established in English as a single word. The term spread and became a standard part of the botanical dictionary. By the 17th century, “evergreen” was a firmly established term for plants and had begun to be used metaphorically.

In English, “evergreen ” appeared as a cohesive term in older modern English around the 16th century. At this time, botany commonly referred to plants that remain green all year round (e.g., conifers such as spruce, pine, yew, or holly).

Extension of the metaphorical meaning of evergreen

During the 19th century, the first expansion of the meaning beyond botany occurred – it came to mean anything that retains lasting value or popularity. This shift was significant in literature, for example, where the word “evergreen” refers to timeless literary motifs and themes that persist across generations.

In the 20th century, particularly in the 1950s and 1960s, the word “evergreen” became firmly established in the music industry, where it referred to songs that have sustained popularity over time (for example, hits by Frank Sinatra, Elvis Presley, or the Beatles).

In later decades, the meaning became even broader,r and the term came to be used in media, marketing, investment, business, and the digital world. For example:

  • In marketing, it refers to evergreen content, i.e., articles, videos, or other content that does not lose relevance over time.
  • In finance, the term evergreen fund is used for investment funds that do not have a fixed end date.
  • In business, “evergreen business” can refer to a company that maintains a stable customer base over the long term.

Usage of the word evergreen in English

The word “evergreen” probably first appeared in Czech in the second half of the 20th century, mainly in connection with music and film. It was used to refer to timeless hits and later penetrated other fields – media, marketing, economics, and popular culture.

In modern English, the word is usually written in its original English form, evergreen, and is most often used as a masculine noun (e.g., “This evergreen is one of the most played songs.”). However, in some cases, it is inflected with the pattern “castle” (“The Most Beautiful Evergreen is Yesterday by the Beatles.”).

Page - what is it?

Page – what is it?

A website is a concept that is used in many different areas of life and technology. Its definition and use varies according to context, from literature and paper books to digital technologies such as websites. In this article, we will look at the meaning of the term “page” from different perspectives, including its historical development, current uses, and future trends.

The page in the context of print and books

A page, in the context of print and books, is a basic unit of textual material that is part of a larger whole. In traditional book printing, a page refers to a sheet of paper that is printed with text or illustrations and is usually composed of both sides, i.e. it contains a front and a back. In books, pages are arranged in an order that allows readers to read and understand the text smoothly. Each page tends to be identified by a number, which is handy for navigating through the text, and page numbers may be in different formats, such as Arabic or Roman numerals, or may appear in different places – at the top, bottom, or margin of the page.

Typesetting and page design

Typesetting is very important in producing a book, where the text on the pages is arranged in a specific format and style. Typesetting includes font selection, font size, line spacing, and paragraph placement, all of which contribute to the visual appeal and readability of the book. When printing a book, large machines are usually used that can print multiple pages at once. The printing form then ensures that the text is transferred correctly to the paper.

In the context of a book, pages are often divided into introductory sections such as the title page, preface, table of contents, or introduction, and then the main body of the book where the text is divided into chapters, subchapters, and paragraphs. The pages may be rich in illustrations, tables, diagrams, or photographs that complement the text and help readers better understand the information presented.

Another important aspect is the design of the book, which includes not only the appearance of the individual pages but also the choice of paper, binding, and other material characteristics of the book. Every detail in the printing and page production process affects the final impression of the book and its function. When printing large runs of books or magazines, specific printing technologies are used, such as offset printing, which is fast and efficient for producing massive volumes.

The importance of the page in print production

In traditional printing, such as newspapers or magazines, the page is the specific space for publishing content. Newspaper pages are often divided into several columns that can contain different types of articles and advertorials. The arrangement of information on the page is crucial to the readability and appeal of the publication. The correct placement of text and visual elements has a big impact on how the reader perceives the overall content.

In books, each page is carefully designed to fit in with the overall design and layout of the text. Paper selection, font layout, and the inclusion of images are all part of a process that aims to not only inform but also engage the reader and ensure that the content is easy to read and visually appealing.

The page is therefore not only the carrier of the content in print but also the result of a production process that involves the selection of printing technologies. For example, offset printing or digital printing affects the quality of the page, which in turn affects the overall look, feel, and durability of the final product.

In a broader sense, in conjunction with the term ‘page’, it can also refer to digital versions of the text, for example on websites or in electronic books (e-books), where the format and layout of the pages can dynamically adapt to the screen size and user needs. However, even in this digital world, the basic principle of the page as a vehicle for presenting content to the reader remains relevant.

The digital page

In today’s digital era, the notion of a page does not stop with physical paper. In electronic books (e-books) and websites, the page is defined in the same way as in print media – it is a unit of content that the reader browses through. In this case, the page is dynamic and adapts to the screen size and the user’s interaction with the content.

For a website, the page is one of the main elements that focus on the user experience. Website design is often optimized to display text comfortably on different devices, which means that the page automatically adapts to the screen size. This means that a website does not usually display a specific number of pages, but rather uses continuous scrolling or dividing the content into different sections that are displayed to the user sequentially.

The page in the context of design and graphics

The page has a very important role in the design and graphics context because it is the space that is used for various visual elements, text, images, and other graphic elements. When we talk about a page in this sense, it is a thoughtful design that involves arranging all these elements to achieve an aesthetic and functional effect. In this context, a page is part of a broader graphic design that takes into account not only the content but also the look and feel of the page. For example, the page may be part of an advertisement, a poster or a design project where every detail such as fonts, colors, and photography is important to the overall impression.

The page in the context of web development

In the world of web development, the page is an essential element of any web application. A web page is a single unit of information that is made available to the user through a web browser. This page may contain text, images, links and other multimedia content. In web development, a page is often defined as part of the overall structure of a website, where the focus is on how the content loads, how it is structured, and how it behaves on different devices. Each web page can be part of a broader user interface, where each page has a specific purpose – for example, a home page, a contact page, a product information page, or a blog page.

A page as part of a library or archive

In libraries or archives, a page may refer to a physical or digital unit of information that is part of a wider collection. In this sense, a page can be a separate artefact – for example, a manuscript, an old document or a library record. In digital archives, a page may refer to a file or page in a web archive that holds historical documents or books. Thus, the term ‘page’ in this context may refer not only to the content, but also to the value and history of the material it holds.

Page in the context of social media

On social media, be it Facebook, Instagram or LinkedIn, a page is defined as a profile or publicly accessible section of a particular user or organisation. This page is where content, photos, videos and other interactive elements that represent the user or brand identity are shared. A social media page is often intended to build community, interact with an audience, and provide news and information that is relevant to its followers.

A page in the context of interactive media and applications

A page can also be an interactive unit within digital or mobile applications. In apps, the page is the place where the user performs an action, such as entering data, selecting options, or interacting with content. Pages in this sense can be dynamic and change depending on user actions or input. They can be part of a larger system, such as e-commerce platforms, educational applications or project management tools, where each page performs a specific function within the overall user experience.

A page in a legal context

In a legal context, the term page can refer to a document, contract, or other legal text that is considered an official part of the legal record. Each page in legal documents is important to the proper understanding and interpretation of contract terms, agreements, or laws. In some legal systems, the number of pages may even be important in determining the scope of a document or in assessing the validity and completeness of legal documents.

SEO friendly URL(s) - what is it

SEO friendly URL(s) – what is it?

SEO-friendly URLs are web addresses that are search engine optimized and easy for users to understand. Appropriately crafted URLs improve the chances of higher search rankings and make it easier to navigate and share content. When selecting or designing a content management system, you should thoroughly examine how it generates URLs. Many legacy systems create URLs inefficiently, negatively affecting a site’s visibility in search engines.

To start, let’s talk about the essential points that friendly URLs should meet to be liked by (not only) search engines.

So, let’s start with the HTTPS protocol.

HTTPS protocol and data encryption

As you probably know, the HTTPS protocol serves as a so-called ranking signal, which means that sites on HTTPS have a better chance of ranking higher in search results. Addresses on the legacy HTTP protocol should be redirected using 301 permanent redirections and should be the standard for all websites today; thus, we can’t imagine a friendly URL without it.

This protocol provides an encrypted connection that protects the user from data eavesdropping. That is, before someone unauthorizedly intercepts sensitive information, such as passwords, personal information, or payment details, in transit between the user and the server. HTTPS thus significantly increases the credibility of a website not only for visitors but also for search engines. In addition, the security certificate (SSL/TLS) that HTTPS uses is visible directly in the browser address bar – the presence of a “lock” indicates that the connection is secure.

The use of HTTPS has become so crucial that Google officially designates it as a ranking signal. Sites without HTTPS can be disadvantaged in search results, and modern browsers even warn visitors against entering insecure sites, which can cause a loss of trust and traffic.

Switching from HTTP to HTTPS is a relatively simple process that requires deploying a security certificate and proper redirection settings. During implementation, it is essential to ensure that all URLs of the old protocol are permanently redirected using a 301 code to their HTTPS versions. This will ensure continuity in search engine ranking and avoid duplicate content issues.

HTTPS is, therefore, not just a technical detail but a cornerstone that should be at the heart of every modern website – both in terms of security and SEO optimization. Without it, we can’t talk about an SEO-friendly approach to URL creation.

URLs with and without WWW
Every website operator should choose whether to use the subdomain “www” in the address or not and redirect the second option to the preferred one. This step is essential from an SEO point of view because if the content of the site is located on both versions of the address (with and without “www”), duplicate content would be created. Duplicate content, similar to the difference between “https://” and “http://,” “would negatively affect the site’s search engine ranking because the same content would be available at two different URLs.

Slashes at the end of URLs – an important detail

Similar to the use of addresses with and without “www” the use of slashes at the end of URLs needs to be standardized. This is because search engines consider addresses with and without slashes as two different addresses, even if they lead to the same content. So, if you don’t solve this problem, duplicate content may occur again.

For example, these addresses are different from the point of view of the search engines:

If both versions lead to the same content, a 301 redirect should redirect one version to the other. This will ensure all visits and search engine rankings are directed to a single address.

Why bother with any SEO-friendly URLs at all?

  1. Greater effectiveness in SEO – duplicate content can split a page’s authority in search engines, weakening its overall ranking.
  2. Uniform ranking – related to the above – search engines will have no problem assigning traffic, backlinks, and other signals to just one preferred version.
  3. User-friendliness – a uniform address structure is more precise and helps build user trust.

Parametric URLs vs. classic URLs

Using parametric URLs is often the easiest solution for programmers, which is why this solution is widespread in older content management systems. Parametric URLs contain specific parameters (highlighted in brown below) that allow you to generate page content dynamically. For example, such a URL might look like this:

https://example.com/index.php?cat=faq&cont=421&lang=cz

As you can see, this URL is not very clear or user-friendly, although it is not a significant problem from an SEO point of view. Search engines, such as Google, are able to crawl and index such pages if the number of parameters is not too high. However, Google does not specify the exact number of parameters, which could be a problem.

Parametric URLs can be similarly effective from an SEO perspective as URLs without parameters, for example:
https://example.com/en/faq/421.php

However, studies suggest that classic URLs without parameters are more successful in search results. Friendly and uncluttered URLs not only improve the user experience but also appear more trustworthy and can improve search engine click-through rates (CTR). Therefore, it is advisable to prefer creating addresses without parameters if possible.

URL parameters that create duplicates

The above rule has one exception – URL parameters must not create duplicate content. This may occur in the following cases:

  • The same content is displayed on a page with a different order of URL parameters. In this case, it is necessary to define a particular order of parameters and redirect them to the defined version of the URL if they are in a different order.
  • The same content is displayed even if the URL parameter is present or absent. Suppose the URL parameter does not affect the content of the page and is unnecessary in the URL (for example, a remnant of an old function). In that case, we can redirect to the version of the URL without the parameter. However, if the parameter must be preserved, we must ensure the URL is canonicalized. Once the search engines have noticed this canonicalization, we can also disable crawling of the URL parameter in the robots.txt file.

Keywords in the URL

This area is crucial for SEO. URLs containing keywords are still considered more SEO-friendly. However, their importance is not as strong today because they are easily influenced by site creators, especially in the domain of the site. Nevertheless, they still carry some weight. To be effective, I recommend following these guidelines:

  • Keywords must be relevant
    You should not include keywords in the URL that are not related to the page’s content, do not appear in the text, and have no thematic relevance. Search engines can easily recognize the context and relationships between words and phrases, including synonyms.
  • Use as few keywords as possible.
    The fewer keywords you use, the more weight each one will carry. Keywords dilute each other, which applies to URLs and page titles or headings. Ideally, a URL should contain no more than four keywords. Using five or six is possible, but it’s already on the edge.
  • Omit stop words
    Stop words are words that appear frequently in English but have no meaning of their own, such as prepositions or conjunctions. They should generally be omitted from URLs unless they are necessary for context.
  • Edit keywords
    Once you have your keywords selected, remove the diacritics (commas and periods), convert them to lowercase (which is a common practice on the Internet), and remove any non-alphanumeric characters (such as #, @, %, etc.). Only letters and numbers remain.
  • Separate keywords with a hyphen
    Separate keywords in the URL with hyphens, for example: /en/subdirectory/main-keyword-phrase.php. If you use an underscore instead of a hyphen, the search engine will consider the entire phrase as one word. Hyphens allow search engines to identify individual words better.
  • Think about the context of the search.
    The “fewest keywords” rule has an exception. URLs are displayed in search results, and if a site doesn’t use structured data for breadcrumb navigation, it may make sense to add another word to the URL. This can reassure users that the page contains content relevant to their search. Thus, the URL can be another place to increase your click-through rate from search.

Directories in the URL

Directories in a URL are the sections that follow the domain name but precede the name of a specific page:

https://example.com/glossary/term.php

In the past, when websites used to be made up of static pages and were not generated by content management systems, directories in URLs allowed website creators to organize files better. Today, however, in many cases, the directory path in the URL makes no sense and can even lead to other problems.

A typical example is e-shops that use directories in URLs to display the structure of the site. For example, a product might have an address in the format /category/product-name.php. But what if you want to move this product to another category? Or if you rename the category? In that case, the URL will change, and you will have to deal with redirection. This is an unnecessary complication.

On the other hand, if such changes occur and people come to the original address, for example, from a previous mailing or bookmarked the page, they won’t find the product anymore. The search engines will consider this page as a new one, which may mean the loss of all previous backlinks. And that’s a situation you definitely want to avoid.

URL length and file endings

The shorter the URL, the better the page ranks in search. If you don’t use parameters and directories as recommended above, how can you make the URL even shorter?

Another way to shorten a URL is to change the file extension. For example, endings like .htm, .php, .asp, etc., Are historical relics from the static website era and should not be in SEO-friendly URLs. Previously, the server used to use these endings to determine whether it should just load the page from the directory or whether it still had to process it. However, this is no longer necessary for dynamic websites.

In addition to SEO benefits, shorter URLs have other practical advantages. Such an address is easier to write down and remember, which is beneficial not only for users but also for marketing purposes. If the URL does not contain unnecessary endings or complex directory structures, it is also less likely to contain typos when manually typed into the address bar, for example (and thus, the user does not end up on a 404 page as with a typo). This improves the user experience and minimizes the risk of broken links. Shorter URLs can also increase click-through rates as they are more visually appealing and appear more trustworthy than long and complex addresses.

User Friendly URLs

There are studies that confirm that shorter and easier-to-understand URLs, known as “user-friendly” URLs, make people more willing to share on social media. This practice can bring traffic from Facebook or Twitter and backlinks that count towards a site’s link profile and impact SEO.

Another factor that can complicate addresses is UTM metrics. Even if search engines ignore them, they can make URLs long, cluttered, and difficult to display in emails or discussion forums. Therefore, after saving the measurements in Google Analytics or another tool, these parameters should be automatically removed from the URL, as this site also does.

This is similar to the fbclid parameter, which Facebook automatically adds to all clicks from its site. It is essential to ensure that the editorial system automatically redirects users to an address without this parameter.

Permanent URL

One of the most important recommendations is that SEO-friendly URLs should be permanent. This means that you should not change them even when redesigning the site or moving content. In some cases, it may make sense to break some of the above recommendations rather than having to change the URL.

Even if the new site is running on a completely different technology, it’s not a problem to set up a redirect for the old URL format using the .htaccess file. And yes, programmers often claim that it’s not possible – because it’s easier for them to do so – but it can actually be done.

FAQ - what is it?

FAQ – what is it?

FAQs (Frequently Asked Questions) are an effective tool for facilitating communication between you and your customers, readers, or visitors. Often, this section serves as a quick and easily accessible source of information that answers the most common customer/reader questions and also helps save time (for example, you don’t need to explain the same thing to each user individually, but can refer them to the section in question).

The FAQ section not only increases the convenience of your customers or readers but also allows you to spend your time more efficiently on other tasks. A well-structured FAQ can also contribute to a better impression of your business or website, as visitors will appreciate that you care and are trying to help them – it helps build trust.

The FAQ section can be used not only to answer technical or practical questions, but also to explain your offerings, processes or your company’s policies (for example, regarding returns or complaints).

The key to its success is structure and relevance. Each answer within the FAQ should be worded in a way that is mainly easy for users to understand. Answers should therefore be concise, yet informative enough. It is ideal to avoid excessive technical terminology unless it is aimed at a specific target group, and to choose simple and straightforward language. Where appropriate, explain each technical term (or link to a sub-page that explains the term).

FAQs do not have to be universal. For example, if you offer technical products, you might create a section focused on common problems with those products or how to solve them. For services, on the other hand, FAQs can focus on processes, pricing, or delivery terms. In any case, it is important to tailor the content to the specific target audience and ensure that it meets their needs.

FAQs can also have a positive impact on traffic (if the FAQs actually include answers to frequently searched questions that users ask directly to the search engine) and also on SEO (the site is optimized for other keywords and phrases that users frequently search for, and you can increase the credibility of the entire domain). If you structure your questions and answers correctly, you can easily attract more visitors by ranking better in search engines.

In addition, well-crafted FAQs contribute to increasing the time users spend on your website. Which serves as another secondary SEO factor for ranking your site from the search engine perspective. When a visitor finds the answers to their questions directly on your page, they don’t have to look elsewhere, which reduces the bounce rate and fulfills its purpose (the user actually finds the answer to their query in an understandable way), search engines appreciate it. In short, it will be another positive signal to search engines that your website provides valuable and user-friendly content.

The FAQ section is thus not only a tool for communication, but also for marketing and improving your brand visibility.

The decision whether to place the FAQ on a separate page or integrate it into other sections of the site depends on its scope. If you only have a few questions, it may be practical to include them directly on the product or service page. However, for larger FAQs, it may be more appropriate to create a separate page where the information is clearly organized and easy to find.

When to add FAQs to your website?

In general, an FAQ should be included on your website the moment you find that visitors are frequently asking the same questions. For example, this situation may arise when you launch a new product, service, or web project. If customers or users repeatedly contact your support with similar questions, it’s a clear signal that an FAQ section could be a useful solution. By answering common questions directly on the site, you save yourself and your team time and improve the user experience.

However, FAQs aren’t just for e-tailers or companies with extensive offerings. For example, if you run a blog and your readers often ask for details about your article sources, writing techniques, or your personal perspective on a particular topic, an FAQ can be a way to convey this information to them easily and efficiently. Similarly, for companies offering services, an FAQ can answer questions about processes, pricing, deadlines, or service specifications.

The answer to this question depends on the size and complexity of your FAQ section. Small and simple FAQs that answer only a few basic questions can be effectively integrated directly into a product, service, or contact page. Conversely, larger FAQs with more questions are better placed on a separate page – ideally with a well-structured signpost and easy navigation. Why? In terms of user experience and search engine optimization (SEO), a separate structure has several advantages.

Is it better to have one page with all the FAQs explained underneath, or to have a sub-page for each term in the FAQ?

In general, having a sub-page for each FAQ is better than having all the questions and answers listed on one page. The main reason is the way search engines like Google process and rank content on the web. Let’s take a look at the details.

How do search engines work and why do they need a specific URL?

Search engines index individual pages of a site based on their content and assign relevance to them based on specific keywords. If each question and answer has its own sub-page with a unique URL, search engines can easily identify that this page deals with that particular topic. For example, a page with the URL www.vasweb.cz/faq/jak-vratit-zbozi has a clear signal that it answers the question “How do I return goods?”. As a result, the search engine will display it in the results for a user searching for this information.

On the other hand, a single page with all the questions and answers together cannot be as precisely targeted. The search engine may index that page, but if it contains several dozen questions, it will not be able to discern which part of the page is relevant to a particular user’s query. This reduces the chances of the page appearing in the top positions in search results.

Why is one page with all FAQs not an ideal solution?

  • Reduced relevance of content to search engines – pages with many different topics are less clear to search engines. Search engines prefer pages that focus on one specific topic or question. If everything is on one page, the search engine cannot effectively determine which keyword or query is central to the page.
  • Low chance of getting featured snippets – featured snippets are special listings that Google displays directly on the search results page (for example, the answer to a question in the form of text, a table, or a list). If the question has its own page, the likelihood of Google displaying it as a snippet is significantly higher. For a single page with many questions, it is difficult to determine which part of the content the search engine should select.
  • Long page load times and poor user experience – a page containing dozens or hundreds of questions and answers can be very long. This not only increases loading time, which negatively affects SEO, but also makes it difficult for users to navigate. If a user is looking for a specific answer, they have to scroll through the page or use on-page search, which can be frustrating.
  • Less opportunity for keyword optimization – Each FAQ subpage can be optimized for a single keyword or phrase, greatly increasing the chance of ranking better in search results. For example, a page focused on the query “How do I return an item?” can include optimized content such as an H1 heading, meta description, images with captions, or other relevant phrases. On a single page with many questions, this is limited because you can’t effectively optimize each question individually.
  • Lower internal linking value – separate FAQ subpages allow you to create an interconnected network of internal links that improves navigation for users and search engines. For example, a page asking “Refund?” can link to “How long does it take to get a refund?” or “How can I send the product back?”. This type of linking helps search engines better understand the structure of the site and increases its ranking.

When might one page be appropriate to explain all FAQs?

There are situations where it may make sense to have all the questions on one page – for example, if you only have a few questions (less than ten, for example) and the answers are short, it probably doesn’t make as much sense from a UX perspective to direct the user to another subpage to read 2 sentences. In that case, clarity and simplicity may be more important than the SEO benefits of separate pages. However, even then, it’s a good idea to use anchors (anchor links) to allow users to quickly navigate to a specific answer.

On the other hand, for more comprehensive FAQs, it is better to have a signpost, where it is often desirable to have some more advanced filtering options (by alphabet/topic/common queries) and also the possibility to easily go back to the FAQ signpost from a given term.

Disadvantages of FAQs – what worries will the FAQ section of the site bring you?

Are there any reasons not to have an FAQ on the site? Not many, but you definitely need to consider taking proper care of this section as it is more in plain sight (or summarises information that could have a negative impact on your sales – for example, having the wrong information regarding pricing/conditions within the FAQ that users could refer to).

One of the drawbacks associated with creating and managing an FAQ section is the need to regularly update and maintain it, which can be time-consuming and organizationally challenging. Although at first glance the FAQ appears to be a static section of the site that, once created, works without further intervention, the reality is different. To remain useful and relevant, the FAQ needs to be continuously adapted to the current needs of visitors and the market situation.

The first problem is time-consuming. Updating FAQs requires careful monitoring of what questions customers are asking, while evaluating whether existing answers are still relevant. As changes occur in your products, services, or terms and conditions, the section needs to be adapted to match the current information. This means not only adding new questions and answers but also reviewing existing ones and modifying or removing them as necessary.

Another problem is the fact that outdated FAQs can have a negative effect on users. If customers find information that is no longer valid, they may be confused or disappointed. This can lead them to contact customer support with additional questions, which creates extra work and undermines the primary purpose of the FAQ – to save time for both parties. Plus, outdated information can undermine trust in your brand’s professional approach, a risk no company can afford.

Managing FAQs also requires regular collaboration between different departments, such as marketing, customer support, and the technical team. This can be organizationally complex, especially if you are dealing with a larger company or project. In addition, updates require a certain amount of creativity and the ability to formulate answers in a clear, concise and straightforward manner, which is not always easy.

Last but not least, there is the financial aspect. While FAQ maintenance may not directly incur high costs, the time spent on it by staff could be used for other activities, such as business development or working on other marketing strategies.

In summary, the main disadvantage of the FAQ is the need to invest time and energy in its maintenance. If not enough attention is paid to this duty, it can easily happen that a section that is supposed to facilitate communication and improve the user experience starts to serve the opposite purpose and act more as a source of frustration. It is therefore important to view FAQ management as a continuous process that requires regular attention, rather than a one-off task.