Exam Name: HubSpot Service Hub Software Certification Exam
Exam URL: https://academy.hubspot.com/courses/hubspot-service-software
Credit: https://academy.hubspot.com/
All rights and credit go to HubSpot as they are the sole owner and original creator of the test.
Exam Name: HubSpot Service Hub Software Certification Exam
Exam URL: https://academy.hubspot.com/courses/hubspot-service-software
Credit: https://academy.hubspot.com/
All rights and credit go to HubSpot as they are the sole owner and original creator of the test.
Below is the answer and explanation for all of following are appropriate ways you can encourage folks to fill out your feedback surveys except: All of following are appropriate ways you can encourage folks to fill out ...
Below is the answer and explanation for all of following are appropriate ways you can encourage folks to fill out your feedback surveys except: All of following are appropriate ways you can encourage folks to fill out Read article →
Below is the answer and explanation for you should use custom feedback surveys when you want to understand. You should use custom feedback surveys when you want to understand. Overall customer sentiment. How easy it was to ...
Below is the answer and explanation for you should use custom feedback surveys when you want to understand. You should use custom feedback surveys when you want to understand. Overall customer sentiment. How easy it was to Read article →
Below is the answer and explanation for true or false? customer effort score is measured on a three-point scale. True or false? customer effort score is measured on a three-point scale. True. False. ✅ Correct answer False. ...
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Below is the answer and explanation for which of the following is not a step when establishing listening posts? Which of the following is not a step when establishing listening posts? Define your customer journey. Align survey ...
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Below is the answer and explanation for if you want to know what your customer thinks about their sales experience, which feedback survey should you use? If you want to know what your customer thinks about their ...
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Below is the answer and explanation for true or false? you could use an NPS survey to assess overall sentiment of your employees. True or false? you could use an NPS survey to assess overall sentiment of ...
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Below is the answer and explanation for true or false? a visitor can start a conversation with a chatbot, and then that chatbot can transfer the conversation to a human. True or false? a visitor can start ...
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Below is the answer and explanation for how do you calculate NPS? How do you calculate NPS? Percentage of promoters minus percentage of passives. Percentage of promoters minus percentage of detractors, divided by percentage of passives. Percentage ...
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Below is the answer and explanation for according to the prioritization matrix, customer issues that are high impact and high cost should be prioritized: According to the prioritization matrix, customer issues that are high impact and high ...
Below is the answer and explanation for according to the prioritization matrix, customer issues that are high impact and high cost should be prioritized: According to the prioritization matrix, customer issues that are high impact and high Read article →
Below is the answer and explanation for fill in the blank: companies use customer journey maps to build for their customers. Fill in the blank: companies use customer journey maps to build for their customers. Confidence. Empathy. ...
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Hi, my name is Michal Krčmář. I am digital entrepreneur currently based in Prague (Czechia). I’ve been working on websites and delivering online marketing campaigns as a commercially-focused freelancer since 2006 for big prestigious brands, worked in-house for many years as consultant, manager or director and run several own startups. I founded / co-founded several companies with annual turnaround around 2+ mio USD. When I am not actually working on my business I try to constantly pass on my broad experience through seminars and online training, I also organize company trainings and workshops.
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