Below is the answer and explanation for the question in the Salesforce Exams.

• Each account may or may not have related contacts.
• Each contact must have a related account.
• Each account may or may not have related contacts. ✅
• Each contact may or may not have a related account.

Correct Answers

Each account may or may not have related contacts. ✅

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Below is the answer and explanation for the question in the Salesforce Exams.

• Merge leads function
• Validation rules
• Data loader
• Data import Wizard

Correct Answers

Data import Wizard ✅

Explanation

1. From Setup, enter Data Import Wizard in the Quick Find box, then select Data Import Wizard.
2. Click Launch Wizard!
3. Follow the instructions on the wizard screens. The import process involves these steps:

• Upload the CSV import file into the import wizard.
• Define the matching criteria that the wizard uses to avoid importing duplicate accounts or contacts.
• Map the columns in the import file to the desired Salesforce fields. When you finish the wizard, the import file is placed in a queue for processing. Import files are processed in the order in which they are received. You receive an email when the import completes.

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Below is the answer and explanation for the question in the Salesforce Exams.

• Case groups
• Workflow Email Alerts ✅
  
• Events
• Case Comments ✅
  
• Case Feed ✅

Correct Answers

Workflow Email Alerts ✅
Case Comments ✅
Case Feed ✅

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Below is the answer and explanation for the question in the Salesforce Exams.

• Opportunity update reminders
• Opportunity Dashboard ✅
  
• Chatter groups ✅
• Big deal alert

Correct Answers

Opportunity Dashboard ✅
Chatter groups ✅

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Below is the answer and explanation for the question in the Salesforce Exams.

• Workflow Rules ✅
  
• Custom Fields ✅
  
• Validation Rules ✅
• Field tracking
• Assignment Rules

Correct Answers

Workflow Rules ✅
Custom Fields ✅
Validation Rules ✅

Explanation

There are different customizations that can be done in Salesforce activities to ensure that it will be unique for every organization that uses it. Some of the customizations that can be done are the following: A. Workflow rules. The workflow has to be consistent and there are certain rules that should be followed to ensure that the quality of the work will not be reduced.

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Below is the answer and explanation for the question in the Salesforce Exams.

• Update the value of a field on a child object.
• Change the record type of a record. ✅
  
• Apply a specific value to a field. ✅
• Select a formula field for a field update.

Correct Answers

Change the record type of a record. ✅
Apply a specific value to a field. ✅

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Below is the answer and explanation for the question in the Salesforce Exams.

• Notes
• Bookmarks
• Recommendations
• Feeds
• Events

Correct Answers

Bookmarks ✅
Recommendations ✅
Feeds ✅

Explanation

Chatters can also be used if you simply want to interact with other people who have the same interests as you. This is truly something beneficial that you can access right now.

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Below is the answer and explanation for the question in the Salesforce Exams.

• Case Feed replaces the standard case detail page by default.
• Case Feed requires the Service Cloud User feature license.
• The Use Case Feed permission is automatically active for all profiles.
• Chatter Feed tracking must be enabled for the case object. ✅

Correct Answers

Chatter Feed tracking must be enabled for the case object. ✅

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Below is the answer and explanation for the question in the Salesforce Exams.

• Corporate currency ✅
• Active currency
• Personal currency
• Record currency

Correct Answers

Corporate currency ✅

Explanation

The administrator can set the corporate currency that reflects the currency of the corporate headquarters. The administrator also maintains the lists of active currencies and conversion rate relate to the corporate currency. When an administrator changes an existing conversion rate, all currency amounts are immediately updated with the new rate across the entire organization.

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Below is the answer and explanation for the question in the Salesforce Exams.

• Custom lead fields can be mapped to custom object fields.
• Roll-up summary lead fields can be mapped to custom contact fields.
• Custom lead fields can be mapped to account, contact, and opportunity fields. ✅
  
• Standard lead fields are automatically converted to account, contact, and opportunity fields. ✅

Correct Answers

Custom lead fields can be mapped to account, contact, and opportunity fields. ✅
Standard lead fields are automatically converted to account, contact, and opportunity fields. ✅

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