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What should an administrator consider when setting up Case Feed?

Below is the answer and explanation for the question in the Salesforce Exams.

What should an administrator consider when setting up Case Feed?

  • Case Feed replaces the standard case detail page by default.
  • Case Feed requires the Service Cloud User feature license.
  • The Use Case Feed permission is automatically active for all profiles.
  • Chatter Feed tracking must be enabled for the case object. ✅

Correct Answers

Chatter Feed tracking must be enabled for the case object. ✅

The above question is related to the Salesforce Exams. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Exams” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

To learn about Salesforce Exams: Salesforce Exams.

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