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When creating a file to upload to merchant center, what format is accepted?

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Below is the answer for the question when creating a file to upload to merchant center, what format is accepted?

When creating a file to upload to merchant center, what format is accepted?

  • A) Tab Delimited File Format ✅
  • B) Database File
  • C) Excel File Format
  • D) Google Document File

correct answer

Tab Delimited File Format ✅

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At Cloudy Computing, the Sales team often works in the field, visiting customers, using the Salesforce mobile app to stay up to date on Salesforce. Many of their customers live in remote areas with no internet connectivity. What features could the Salesforce Administrator enable to support the Sales team? (Choose 2)

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: At Cloudy Computing, the Sales team often works in the field, visiting customers, using the Salesforce mobile app to stay up to date on Salesforce. Many of their customers live in remote areas with no internet connectivity. What features could the Salesforce Administrator enable to support the Sales team? (Choose 2)

At Cloudy Computing, the Sales team often works in the field, visiting customers, using the Salesforce mobile app to stay up to date on Salesforce. Many of their customers live in remote areas with no internet connectivity. What features could the Salesforce Administrator enable to support the Sales team? (Choose 2)

  • Enable caching in Salesforce for Android and iOS ✅
  • Enable cookies in Salesforce for Android and iOS
  • Enable online create, edit, and delete in Salesforce for Android and iOS
  • Enable offline create, edit, and delete in Salesforce for Android and iOS ✅

Correct Answers

Enable caching in Salesforce for Android and iOS ✅

Enable offline create, edit, and delete in Salesforce for Android and iOS ✅

Explanation

To allow viewing data while offline, the Administrator can select ‘Enable caching in Salesforce for Android and iOS’. Often, there is no need to do this, as this feature is automatically enabled the first time someone in the org installs the Salesforce Mobile app.

To allow updating records while offline, the Administrator can select ‘Enable offline create, edit, and delete in Salesforce for Android and iOS’. This option won’t be available if ‘Enable caching in Salesforce for Android and iOS’ is disabled.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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Steve is a new sales team member at Cloudy Computing. As the Administrator, you created his user record and activated it. Today, he has contacted you saying he is unable to login to Salesforce. What is NOT a possible reason?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Steve is a new sales team member at Cloudy Computing. As the Administrator, you created his user record and activated it. Today, he has contacted you saying he is unable to login to Salesforce. What is NOT a possible reason?

Steve is a new sales team member at Cloudy Computing. As the Administrator, you created his user record and activated it. Today, he has contacted you saying he is unable to login to Salesforce. What is NOT a possible reason?

  • Steve did not verify his account using the ‘Verify Account’ link within 4 hours of receipt ✅
  • Steve did not verify his account using the ‘Verify Account’ link within 7 days of receipt
  • Steve is using the wrong username
  • IP restrictions have been set up for the org and Steve is outside of set IPs

Correct Answer

Steve did not verify his account using the ‘Verify Account’ link within 4 hours of receipt ✅

Explanation

There are many reasons why a user may not be able to login to Salesforce, ranging from incorrect username and password, to IP restrictions and Login Hours. Another common issue is when users do not activate their Salesforce account when they receive the initial verification email. The verification link expiration can be determined by the Administrator in Session Settings, choosing from 1 day, 7 days or 180 days.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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Validation rules are triggered:

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Validation rules are triggered:

Validation rules are triggered:

  • Upon opening a record
  • Upon editing a record
  • Upon saving a record ✅
  • Upon editing a field

Correct Answer

Upon saving a record ✅

Explanation

Validation rules are triggered upon saving a record. Validation rules verify that the data a user enters in a record meets the requirements (rules) you specify before they can save the record. If a record meets the requirements it will be saved. If a record does not meet the requirements, an error message will be displayed.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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What is a Roll-up Summary field?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: What is a Roll-up Summary field?

What is a Roll-up Summary field?

  • A Roll-up Summary field lets you rollback the data that was changed last week
  • A Roll-up Summary field is a field that aggregates child record information into the parent record ✅
  • A Roll-up Summary field is a report formula field
  • A Roll-up Summary field is a field that aggregates parent record information into the child record

Correct Answer

A Roll-up Summary field is a field that aggregates child record information into the parent record ✅

Explanation

A Roll-up Summary field is a field that aggregates child record information into the parent record. For example, if you implemented a Discount field at the Product level, you could roll that field value up to Opportunity level, giving you the total discount.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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When an Opportunity is closed won, an Order record should automatically be created. As the Administrator, what solution should you recommend?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: When an Opportunity is closed won, an Order record should automatically be created. As the Administrator, what solution should you recommend?

When an Opportunity is closed won, an Order record should automatically be created. As the Administrator, what solution should you recommend?

  • Tick ‘Create Order’ on the opportunity record
  • Create an Order record using Process Builder ✅
  • Create an Order record using Workflow
  • Create an Order record using APEX

Correct Answer

Create an Order record using Process Builder ✅

Explanation

The Administrator should recommend using the ‘Create a Record’ action in Process Builder to create an Order record. The Process Builder can be triggered by Stage = Closed Won and the new Order record can be automatically filled with information from the Opportunity that started the process.

It would also be possible to do this using APEX, however, this would not be best practice as this requirement can be achieved declaratively using Process Builder.

Workflow does not give you the option to create records. There is no native ‘Create Order’ option on Opportunities.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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Ava, the Admin at Cloudy Computing, has set up a Process Builder that updates the Customer Priority field on the related Account to “High” and sends an email alert to the VP of Sales, when an Opportunity is closed won with an Amount of over $500,000. There are many Accounts that already exist in Salesforce that have closed won Opportunities with Amounts greater than $500,000. What will happen to these records now that the Process Builder is in place? The Process Builder is set to start when a record is created or edited.

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Ava, the Admin at Cloudy Computing, has set up a Process Builder that updates the Customer Priority field on the related Account to “High” and sends an email alert to the VP of Sales, when an Opportunity is closed won with an Amount of over $500,000. There are many Accounts that already exist in Salesforce that have closed won Opportunities with Amounts greater than $500,000. What will happen to these records now that the Process Builder is in place? The Process Builder is set to start when a record is created or edited.

Ava, the Admin at Cloudy Computing, has set up a Process Builder that updates the Customer Priority field on the related Account to “High” and sends an email alert to the VP of Sales, when an Opportunity is closed won with an Amount of over $500,000. There are many Accounts that already exist in Salesforce that have closed won Opportunities with Amounts greater than $500,000. What will happen to these records now that the Process Builder is in place? The Process Builder is set to start when a record is created or edited.

  • Nothing – existing records will never be processed
  • Existing records will automatically be processed if the Process Builder is set to start when “A record changes”
  • Existing records will be processed if they are edited and meet the Process Builder entry criteria ✅
  • Existing records will be automatically processed if the Process Builder has recursion enabled in the advanced options

Correct Answer

Existing records will be processed if they are edited and meet the Process Builder entry criteria ✅

Explanation

A record is processed by Process Builder when it is edited/updated and meets the entry criteria (if the process is set to start when a record is created or edited, not just when a record is created). If an existing Opportunity is edited that meets the criteria e.g. closed won with an Amount greater than $100,000, then it would be entered into the process and any actions would fire.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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Which of the following are standard Salesforce objects? (Choose 3)

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Which of the following are standard Salesforce objects? (Choose 3)

Which of the following are standard Salesforce objects? (Choose 3)

  • Contract ✅
  • Quote ✅
  • Pricebook ✅
  • Ticket

Correct Answer

Contract ✅

Quote ✅

Pricebook ✅

Explanation

Some examples of standard Salesforce objects include Account, Contact, Lead, Opportunity, Contract, Quote, and Pricebook. Ticket is not a standard Salesforce object.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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Frequently, when customers call Cloudy Computing for product support, they do not have their product serial number to hand and have to call back. Cloudy Computing uses Screen Flows to ensure the customer support reps gather all required information. When a customer has to call back, the customer service team loses all the data they have gathered and have to restart the Screen Flow when the customer calls back. What would you recommend to improve the process?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Frequently, when customers call Cloudy Computing for product support, they do not have their product serial number to hand and have to call back. Cloudy Computing uses Screen Flows to ensure the customer support reps gather all required information. When a customer has to call back, the customer service team loses all the data they have gathered and have to restart the Screen Flow when the customer calls back. What would you recommend to improve the process?

Frequently, when customers call Cloudy Computing for product support, they do not have their product serial number to hand and have to call back. Cloudy Computing uses Screen Flows to ensure the customer support reps gather all required information. When a customer has to call back, the customer service team loses all the data they have gathered and have to restart the Screen Flow when the customer calls back. What would you recommend to improve the process?

  • Freeze Interview
  • Pause Interview ✅
  • Stop Interview
  • Hold Interview

Correct Answer

Pause Interview ✅

Explanation

An Administrator can configure a flow so that it can be paused and resumed. Once enabled, the “Pause” button will appear on every screen that has pause enabled.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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When a Lead is converted, which object can be optionally created?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: When a Lead is converted, which object can be optionally created?

When a Lead is converted, which object can be optionally created?

  • Account
  • Contact
  • Opportunity ✅
  • Case

Correct Answer

Opportunity ✅

Explanation

When you convert a Lead in Salesforce you create an Account, a Contact and optionally, an Opportunity.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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