Below is the answer and explanation for scenario: your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use? Scenario: your boss wants to assess how customers feel ...
Below is the answer and explanation for scenario: your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use? Scenario: your boss wants to assess how customers feel Read article →
Below is the answer and explanation for you want to understand how your customer support team is performing. The best feedback survey to use is: You want to understand how your customer support team is performing. The ...
Below is the answer and explanation for you want to understand how your customer support team is performing. The best feedback survey to use is: You want to understand how your customer support team is performing. The Read article →
Below is the answer and explanation for your manager wants to know who your primary persona is. The best feedback survey to use is: Your manager wants to know who your primary persona is. The best feedback ...
Below is the answer and explanation for your manager wants to know who your primary persona is. The best feedback survey to use is: Your manager wants to know who your primary persona is. The best feedback Read article →
Below is the answer and explanation for how often should a customer effort score survey be used? How often should a customer effort score survey be used? After every support interaction. ✅ Quarterly. Monthly. After every milestone. ...
Below is the answer and explanation for how often should a customer effort score survey be used? How often should a customer effort score survey be used? After every support interaction. ✅ Quarterly. Monthly. After every milestone. Read article →
Below is the answer and explanation for fill in the blank: you should use a customer effort score instead of a customer satisfaction survey when you want to understand. Fill in the blank: you should use a ...
Below is the answer and explanation for fill in the blank: you should use a customer effort score instead of a customer satisfaction survey when you want to understand. Fill in the blank: you should use a Read article →
Hi, my name is Michal Krčmář. I am digital entrepreneur currently based in Prague (Czechia). I’ve been working on websites and delivering online marketing campaigns as a commercially-focused freelancer since 2006 for big prestigious brands, worked in-house for many years as consultant, manager or director and run several own startups. I founded/co-founded several companies with annual turnaround around 10+ mio USD. When I am not actually working on my business I try to constantly pass on my broad experience through seminars and online training, I also organize company trainings and workshops.
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