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The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.

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The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.

  • A cross object formula displaying Opportunity ID on the Shipment record
  • A Master – Detail relationship on the Shipment object to the Opportunity object ✅
  • A lookup relationship on the Opportunity object to the Shipment object
  • A lookup relationship with a lookup filter from Opportunity to Shipment

Correct Answers

A Master – Detail relationship on the Shipment object to the Opportunity object ✅

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When creating a sales process, the System Administrator will be modifying/filtering the values of the _______ field.

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When creating a sales process, the System Administrator will be modifying/filtering the values of the _______ field.

  • Amount
  • Stage ✅
  • Next Steps
  • Status
  • Close Date

Correct Answers

Stage ✅

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Use _________ to filter or segment picklist values based on the user’s profile.

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Use _________ to filter or segment picklist values based on the user’s profile.

  • Record Types ✅
  • User Profiles
  • Role Hierarchy
  • Business Processes
  • Field Level Security

Correct Answers

Record Types ✅

Explanation

Users with the “Customize Application” permission can create record types. Before you begin, decide how you would like to categorize the picklist values within each tab.

  1. From the management settings for the appropriate object, go to Record Types. Click New
  2. Choose Master from the Existing Record Type drop-down list to copy all available picklist values, or choose an existing record type to clone its picklist values.
  3. Enter a Record Type Label that’s unique within the object.
  4. Enter a Record Type Name. The Record Type Name refers to the component when using the Web services API and prevents naming conflicts on package installation in managed packages.
  5. For opportunity, case, lead, and solution record types, select a business process to associate with the record type. Enter a description.
  6. Select Active to activate the record type.
  7. Select Enable for Profile next to a profile to make the record type available to users with that profile. Select the checkbox in the header row to enable it for all profiles.
  8. For enabled profiles, select Make Default to make it the default record type for users of that profile. Select the checkbox in the header row to make it the default for all profiles. Click next.
  9. Choose a page layout option to determine what page layout displays for records with this record type:
    To apply a single page layout for all profiles, select Apply one layout to all profiles and choose the page layout from the drop-down list.
    To apply different page layouts based on user profiles, select Apply a different layout for each profile and choose a page layout for each profile.
  10. Click Save to edit the values of the standard and custom picklists available for the record type, or click Save and New to create another record type.

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Which of the following objects support business processes?

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Which of the following objects support business processes?

  • Cases ✅
  • Opportunities ✅
  • Campaigns
  • Knowledge

Correct Answers

Cases ✅
Opportunities ✅

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Page layouts are assigned to _________.

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Page layouts are assigned to _________.

  • Users
  • Profiles ✅
  • Roles
  • Roles & subordinates

Correct Answers

Profiles ✅

Explanation

After you’ve created a custom layout, you may want to control who can see it. For example, you might want your accountant to see a billing layout and your project manager to see a different layout with specifications and requirements. You can even test a new Page Layout by temporarily assigning it to administrators. You’ll do this by assigning layouts to profiles.
You will need to be using Advanced Permissions to assign a Page Layout to a user. If you are using Simple Permissions, your layouts will apply to your entire organization.
To assign a layout to a profile:

  1. Go to System Settings > Objects and Fields.
  2. Click on the object type that you want to assign a layout from.
  3. Click Layout Assignments > Edit Assignments.
  4. On the left is a list of each of your profiles. On the right are dropdown lists of your Page Layouts. Select a layout for each profile. To test a layout, you can assign it to the Administrator role.
  5. Click Save Assignments.

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A cross object formula references fields from parent objects.

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A cross object formula references fields from parent objects.

  • True ✅
  • False

Correct Answers

True ✅

Explanation

A Cross-object formula is a formula that spans two related objects and references merge fields on those objects. A cross-object formula can reference merge fields from a master (“parent”) object if an object is on the detail side of a master-detail relationship. A cross-object formula also works with lookup relationships.
You can reference fields from objects that are up to 10 relationships away. A cross-object formula is available anywhere formulas are used except when creating default values.
You can’t include an object as the lookup field in a formula. To reference an object, reference the object’s ID field or another field on the object. For example, Account.Owner is invalid because it references the object directly. Account.Owner.FirstName or Account.OwnerId are valid references for your formula.

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Which of the following are true about formula fields?

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Which of the following are true about formula fields?

  • They are read-only ✅
  • They will not display on record edit pages ✅
  • They will not display on record detail pages
  • They are not searchable ✅
  • They will not display on reports

Correct Answers

They are read-only ✅
They will not display on record edit pages ✅
They are not searchable ✅

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Lookup fields allow users to select a record from another object during data entry, creating a parent-child relationship.

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Lookup fields allow users to select a record from another object during data entry, creating a parent-child relationship.

  • True ✅
  • False

Correct Answers

True ✅

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AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.

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AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.

  • Create a multi-select picklist field that includes both manufacturers and models.
  • Create a lookup field from the manufacturer object to the model object
  • Create a manufacturer field as a controlling picklist and the model as a dependent picklist ✅
  • Create a manufacturer field as the dependent picklist and the model as the controlling picklist.

Correct Answers

Create a manufacturer field as a controlling picklist and the model as a dependent picklist ✅

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A checkbox can be the controlling field to a dependent picklist.

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A checkbox can be the controlling field to a dependent picklist.

  • True ✅
  • False

Correct Answers

True ✅

Explanation

Use dependent picklists to help your users enter accurate and consistent data. A dependent picklist is a custom or mutli-select picklist for which the valid values depend on the value of another field, called the controlling field. Controlling fields can be any standard or custom picklist (with at least one and fewer than 300 values) or checkbox field on the same record.
For example, you can define a Reason custom picklist on opportunities and make its valid values depend on the value of the Stage picklist as follows:
If Stage is Closed Won, the valid values for Reason are Superior features or Lower price.
If Stage is Closed Lost, the valid values for Reason are Inferior features, Higher price, or Company viability.

The above question is related to the Salesforce Exams. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Exams” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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