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Which of the following are standard Salesforce objects? (Choose 3)

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Which of the following are standard Salesforce objects? (Choose 3)

Which of the following are standard Salesforce objects? (Choose 3)

  • Contract ✅
  • Quote ✅
  • Pricebook ✅
  • Ticket

Correct Answer

Contract ✅

Quote ✅

Pricebook ✅

Explanation

Some examples of standard Salesforce objects include Account, Contact, Lead, Opportunity, Contract, Quote, and Pricebook. Ticket is not a standard Salesforce object.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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Frequently, when customers call Cloudy Computing for product support, they do not have their product serial number to hand and have to call back. Cloudy Computing uses Screen Flows to ensure the customer support reps gather all required information. When a customer has to call back, the customer service team loses all the data they have gathered and have to restart the Screen Flow when the customer calls back. What would you recommend to improve the process?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Frequently, when customers call Cloudy Computing for product support, they do not have their product serial number to hand and have to call back. Cloudy Computing uses Screen Flows to ensure the customer support reps gather all required information. When a customer has to call back, the customer service team loses all the data they have gathered and have to restart the Screen Flow when the customer calls back. What would you recommend to improve the process?

Frequently, when customers call Cloudy Computing for product support, they do not have their product serial number to hand and have to call back. Cloudy Computing uses Screen Flows to ensure the customer support reps gather all required information. When a customer has to call back, the customer service team loses all the data they have gathered and have to restart the Screen Flow when the customer calls back. What would you recommend to improve the process?

  • Freeze Interview
  • Pause Interview ✅
  • Stop Interview
  • Hold Interview

Correct Answer

Pause Interview ✅

Explanation

An Administrator can configure a flow so that it can be paused and resumed. Once enabled, the “Pause” button will appear on every screen that has pause enabled.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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When a Lead is converted, which object can be optionally created?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: When a Lead is converted, which object can be optionally created?

When a Lead is converted, which object can be optionally created?

  • Account
  • Contact
  • Opportunity ✅
  • Case

Correct Answer

Opportunity ✅

Explanation

When you convert a Lead in Salesforce you create an Account, a Contact and optionally, an Opportunity.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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Which of these features can be utilized on a page layout? (Choose 2)

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Which of these features can be utilized on a page layout? (Choose 2)

Which of these features can be utilized on a page layout? (Choose 2)

  • Make a field required ✅
  • Make a field read-only ✅
  • Rename the label of a field
  • Add conditional highlighting to a field

Correct Answers

Make a field required ✅

Make a field read-only ✅

Explanation

We can edit the properties of fields on the page layout, making them ‘Read Only’ or ‘Required’.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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Cloudy Computing has Trusted IP Ranges defined for extra security. A user is trying to login from outside the trusted IP ranges that have been defined. What will happen in this scenario?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Cloudy Computing has Trusted IP Ranges defined for extra security. A user is trying to login from outside the trusted IP ranges that have been defined. What will happen in this scenario?

Cloudy Computing has Trusted IP Ranges defined for extra security. A user is trying to login from outside the trusted IP ranges that have been defined. What will happen in this scenario?

  • The user will not be able to login
  • The user will be able to login with no additional verification
  • The user will receive a verification code that will then enable them to login ✅
  • The user will need to contact the Administrator to grant them access to Salesforce

Correct Answer

The user will receive a verification code that will then enable them to login ✅

Explanation

An Administrator can specify a list of Trusted IP addresses that applies to every user in the organization via Network Access. If a user logs in from a trusted IP address they will not receive a login challenge.

If users try to login from outside the trusted IP range, they will be sent an verification code. Once the code is entered, they can access Salesforce.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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In Lightning Experience, what are some of the filtering options available in group feeds? (Choose 3)

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: In Lightning Experience, what are some of the filtering options available in group feeds? (Choose 3)

In Lightning Experience, what are some of the filtering options available in group feeds? (Choose 3)

  • All Updates ✅
  • Read Posts
  • Unread Posts ✅
  • Posts with Comments
  • Unanswered Questions ✅

Correct Answers

All Updates ✅

Unread Posts ✅

Unanswered Questions ✅

Explanation

In Lightning Experience, there are many filter options in group feeds to help you get to information you need. Filter options include:

  • All Updates—Shows all content in the feed.
  • Unread Posts—Limits the feed to the posts that you haven’t read. To see this filter, you must be a member of the group. A post is considered read when you’ve liked it, commented on it, edited it, scrolled by it, or viewed it in detail.
  • All Questions—Limits the feed to all questions posted through the question publisher.
  • Unanswered Questions—Limits the feed to all questions posted through the question publisher that don’t have an answer.
  • Questions with No Best Answer—Limits the feed to all questions posted through the question publisher where a Best Answer hasn’t been selected.
  • Questions with Best Answer—Limits the feed to all questions posted through the question publisher where a Best Answer is selected.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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When creating users, which of the following does NOT need to be selected in order to save the record?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: When creating users, which of the following does NOT need to be selected in order to save the record?

When creating users, which of the following does NOT need to be selected in order to save the record?

  • Profile
  • Role ✅
  • Username
  • User License
  • Nickname

Correct Answer

Role ✅

Explanation

Although Role is marked as required on the user record, you do not need to select one in order to save. Profile, Username, Email, User License, Alias, Nickname and Last Name are all required to create and save a user record.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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What is NOT a type of Workflow action?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: What is NOT a type of Workflow action?

What is NOT a type of Workflow action?

  • Email Alert
  • Custom Notification ✅
  • Outbound Message
  • Field Update
  • Create Tasks

Correct Answer

Custom Notification ✅

Explanation

Workflow supports 4 actions:

  • Create Tasks
  • Send Emails
  • Field Updates
  • Outbound Messages

Process builder is capable of more actions than Workflow, including sending customized notifications.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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When should you consider using the Data Import Wizard over the Data Loader?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: When should you consider using the Data Import Wizard over the Data Loader?

When should you consider using the Data Import Wizard over the Data Loader?

  • You need to import more than 1,000,000 records
  • You require some deduplication ✅
  • You need to import to custom objects only
  • You need field auto-mapping functionality

Correct Answer

You require some deduplication ✅

Explanation

Both the Data Import Wizard and Data Loader support custom objects and field auto-mapping functionality.

The Data Import Wizard can import up to 50,000 records, the Data Loader can import up to 5,000,000.

You should consider using the Data Import Wizard over the Data Loader when you require some deduplication, as Data Loader does not offer this functionality. Using the Data Import Wizard, you can choose to dedupe data by selecting matching criteria such as Email or ID.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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What action is available in Workflow that is NOT available in Process Builder?

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Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: What action is available in Workflow that is NOT available in Process Builder?

What action is available in Workflow that is NOT available in Process Builder?

  • Email Message
  • Outbound Message ✅
  • Field Update
  • Create Tasks

Correct Answer

Outbound Message ✅

Explanation

Outbound Message actions are NOT available in Process Builder. An Outbound Message sends information to a designated endpoint, like an external service.

The above question is related to the Salesforce Admin Practice Exam. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Admin Practice Exam” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

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