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Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.

Below is the answer and explanation for the question in the Salesforce Exams.

Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.

  • True ✅
  • False

Correct Answers

True ✅

Explanation

Lead assignment rules will change the owner of a newly created or reassigned lead based on a set of rules defined by the system administrator. Use lead assignment rules to ensure that lead records are assigned (or re-assigned) to the correct user or queue for action. Lead assignment rules are executed sequentially. The first rule where the record matches the rule criteria will determine the record owner.

The above question is related to the Salesforce Exams. You can find all the updated questions and answers related to the Salesforce Admin Practice Exam on the “Salesforce Exams” page. If you find the update in questions or answers, do comment on this page to let us know. I will update the answers as soon as possible.

To learn about Salesforce Exams: Salesforce Exams.

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