Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.
Below is the answer and explanation for the question in the Salesforce Exams.
Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.
- True ✅
- False
Correct Answers
True ✅
Explanation
Lead assignment rules will change the owner of a newly created or reassigned lead based on a set of rules defined by the system administrator. Use lead assignment rules to ensure that lead records are assigned (or re-assigned) to the correct user or queue for action. Lead assignment rules are executed sequentially. The first rule where the record matches the rule criteria will determine the record owner.
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