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You should include all of the following stages in your customer journey map EXCEPT:

Below is the answer and explanation for you should include all of the following stages in your customer journey map except:

You should include all of the following stages in your customer journey map except:

  • First impression.
  • Delighted value. ✅
  • First value.
  • Intended value.

Correct answer

Delighted value. ✅

The above answer is related to HubSpot service hub software certification exam. You can find all the updated questions and answers related to HubSpot service hub software certification exam on the “Service hub software certification answers” page. If you find any error or update in question or answers, do comment below and let us know. We will update the answers as soon as possible.

Learn more about HubSpot service hub software certification exam: https://academy.hubspot.com/courses/hubspot-service-software

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