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Why is optimising customer touchpoints online beneficial for businesses?

Below is the answer and explanation for why is optimising customer touchpoints online beneficial for businesses?

Why is optimising customer touch points online beneficial for businesses?

  • It allows brands to add pop-up ads at every point of the customer journey, ensuring high visibility.
  • It gives businesses the opportunity to save money on online advertising.
  • It provides customers with value every time they come into contact with a brand, helping build trust. ✅ 
  • It gives businesses an opportunity to collect more data from potential customers.

Correct answer

It provides customers with value every time they come into contact with a brand, helping build trust. ✅ 

The above answer and explanation are related to Google digital garage certificate. You can find all the updated questions and answers related to Google digital garage certification on the “Google digital garage certification answers” page. If you find any error or update in questions or answers, do comment below and let us know. We will update the answers as soon as possible.

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