Universal Containers wants to improve sales productivity in inside sales and is has been advised to consider Salesforce Console for Sales. Which two use cases justify this recommendation? (Choose two.)
Below is the answer and explanation for the question in the Salesforce Exams.
Universal Containers wants to improve sales productivity in inside sales and is has been advised to consider Salesforce Console for Sales.
Which two use cases justify this recommendation? (Choose two.)
- Need to add notes quickly while talking to the client. ✅
- Need to view the caller ID on screen and quickly make calls with one click. ✅
- Need to prioritize search results for contacts and opportunities.
- Need to chat with customers in real time with Chatter.
Correct Answers
Need to add notes quickly while talking to the client. ✅
Need to view the caller ID on screen and quickly make calls with one click. ✅
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