Cloudy Computing is experiencing a large number of support tickets from Salesforce users. What feature could you, as the Administrator, leverage to enable easier troubleshooting?
Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: Cloudy Computing is experiencing a large number of support tickets from Salesforce users. What feature could you, as the Administrator, leverage to enable easier troubleshooting?
Cloudy Computing is experiencing a large number of support tickets from Salesforce users. What feature could you, as the Administrator, leverage to enable easier troubleshooting?
- Delegated Administration
- Administrators Can Log In As Any User ✅
- Modify All Data
- Remote Access
Correct Answer
Administrators Can Log In As Any User ✅
Explanation
Administrators can enable ‘Administrators Can Log In As Any User’ in Setup > Security > Login Access Policies. When this feature is enabled, an Administrator can login as any user without requesting permission.
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