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True or false? Every customer has to have a fantastic experience in order for your company’s flywheel to accelerate.

Below is the answer and explanation for true or false? every customer has to have a fantastic experience in order for your company’s flywheel to accelerate.

True or false? every customer has to have a fantastic experience in order for your company’s flywheel to accelerate.

  • True — even a single unhappy customer will scare away potential customers, so you need to hold your teams to a standard of pleasing every single customer they work with.
  • True — if you aren’t providing a flawless customer experience to every one of your customers, you aren’t operating a flywheel company.
  • False — not all customers are going to be happy all the time, but your flywheel can counteract their unhappiness by increasing the total size of your customer base.
  • False — thinking of your company as a flywheel will encourage your teams to provide as good of an experience as possible, even to your most difficult customers. âś…

Correct answer

False — thinking of your company as a flywheel will encourage your teams to provide as good of an experience as possible, even to your most difficult customers. ✅

The above answer is related to HubSpot inbound certification. You can find all the updated questions and answers related to HubSpot inbound certification exam on the “Hubspot Inbound certification answers” page. If you find any error or update in question or answers, do comment below and let us know. We will update the answers as soon as possible.

Learn more about HubSpot inbound certification exam: https://academy.hubspot.com/courses/inbound

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