How can social media listening increase customer advocacy?
Below is the answer and explanation for how can social media listening increase customer advocacy?
How can social media increase customer advocacy?
- Responding only to positive social posts and re-sharing them tells the rest of your followers how great you are.
- Responding only to negative social posts with helpful, knowledgeable responses shows that you care.
- Responding to social posts whether they’re positive or negative shows that you’re listening, and your customers are being heard. ✅
- Responding to a social post within one hour shows that your company is full of social- savvy whipper snappers.
Responding to social posts whether they’re positive or negative shows that you’re listening, and your customers are being heard. ✅
The above answer is related to HubSpot social media marketing certification. You can find all the updated questions and answers related to HubSpot social media marketing certification exam on the “Social media marketing certification answers” page. If you find any error or update in question or answers, do comment below and let us know. We will update the answers as soon as possible.
Learn more about HubSpot inbound marketing certification exam: https://academy.hubspot.com/courses/social-media/
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