Fill in the blank: ____________ is the process of listening to customer feedback about their experience using a product or service, sharing results within the organization, and interpreting feedback to improve customer experience and retention.
Below is the answer and explanation for fill in the blank: is the process of listening to customer feedback about their experience using a product or service, sharing results within the organization, and interpreting feedback to improve customer experience and retention.
Fill in the blank: is the process of listening to customer feedback about their experience using a product or service, sharing results within the organization, and interpreting feedback to improve customer experience and retention.
- Voice of the customer. âś…
- Social listening.
- Inbound services.
- Customer personas.
Correct answer
Voice of the customer. âś…
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