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Glossary

A want is a desire for a specific product or service to satisfy the underlying need.

A want is a desire for a specific product or service to satisfy the underlying need.

The provision of goods or services which fulfill the customer’s expectations in terms of quality and service, in relation to the price paid.

The provision of goods or services which fulfill the customer’s expectations in terms of quality and service, in relation to the price paid.

A customer need is the basic required need that an individual aims to satisfy. Furthermore, it is often related to the problems that customers have and intend to solve with the purchase of a good or service.

A customer need is the basic required need that an individual aims to satisfy. Furthermore, it is often related to the problems that customers have and intend to solve with the purchase of a good or service.

Customer loyalty refers to the feelings or attitudes that make one customer either return to a company to buy from there again, or else to re-purchase a particular product, service, or brand.

Customer loyalty refers to the feelings or attitudes that make one customer either return to a company to buy from there again, or else to re-purchase a particular product, service, or brand.

Cross-selling is the technique of selling to existing customers different parts of one product range. Usually, those parts have not been previously bought by the customers. This technique uses the buying history to help marketers select the ...

Cross-selling is the technique of selling to existing customers different parts of one product range. Usually, those parts have not been previously bought by the customers. This technique uses the buying history to help marketers select the Read article

The core product is the set of core benefits which can make the customer decide whether to buy the desired product or not. Customers are rarely prepared to pay a premium for these elements of a product. ...

The core product is the set of core benefits which can make the customer decide whether to buy the desired product or not. Customers are rarely prepared to pay a premium for these elements of a product. Read article

Continuous market research is related to interviewing the same group of people repeatedly over a long period of time or a survey conducted both regularly and frequently among parallel groups of people within the same population. Continuous ...

Continuous market research is related to interviewing the same group of people repeatedly over a long period of time or a survey conducted both regularly and frequently among parallel groups of people within the same population. Continuous Read article

Definition It refers to the re-utilization for storage of Web files that can be promptly obtained by the end-user. Information Caching can occur at several spots, including proxies (such as the ISP of the user) and the ...

Definition It refers to the re-utilization for storage of Web files that can be promptly obtained by the end-user. Information Caching can occur at several spots, including proxies (such as the ISP of the user) and the Read article

Definition: It is the portion of a marketing broadcast that aims to influence an individual to execute a favorable action. Information: A call to action strives to convince an individual to execute a specific action promptly. “Buy ...

Definition: It is the portion of a marketing broadcast that aims to influence an individual to execute a favorable action. Information: A call to action strives to convince an individual to execute a specific action promptly. “Buy Read article

Definition: CDN refers to the Content Delivery Network. It is a method of geographically disbursed servers devised to enhance the performance of web pages and files. CDN directs user inquiries to servers that are the most competent ...

Definition: CDN refers to the Content Delivery Network. It is a method of geographically disbursed servers devised to enhance the performance of web pages and files. CDN directs user inquiries to servers that are the most competent Read article